[asterisk-bugs] [JIRA] (ASTERISK-23239) testsuite: Write a nominal AgentLogin/AgentRequest test
Matt Jordan (JIRA)
noreply at issues.asterisk.org
Fri Jan 31 12:35:05 CST 2014
Matt Jordan created ASTERISK-23239:
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Summary: testsuite: Write a nominal AgentLogin/AgentRequest test
Key: ASTERISK-23239
URL: https://issues.asterisk.org/jira/browse/ASTERISK-23239
Project: Asterisk
Issue Type: Improvement
Security Level: None
Components: Tests/testsuite
Affects Versions: 12.0.0
Reporter: Matt Jordan
The AgentLogin/AgentRequest applications are new in Asterisk 12 and are the replacement for the {{chan_agent}} channel driver.
The following would be a basic test for AgentLogin/AgentRequest:
# Login a valid agent.
# Have a hint on the dialplan for that agent. Verify that the status changes when the user logs in. When logged in, it should be available.
# Have another channel use AgentRequest to request the agent. Verify that the agent is removed from the holding pool and bridged with the requester.
## Verify that the hint status changes to in use
# The caller should hang up after some period of time
# Verify that the agent is returned to the pool
Note that for this test, the configuration should be set up to be an unintrusive as possible, i.e., no DTMF should be required to accept the call, etc.
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