[asterisk-bugs] [JIRA] (ASTERISK-23211) auto mute in confbridge

[Matt Jordan (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-23211?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=214523#comment-214523 ] 

Matt Jordan commented on ASTERISK-23211:
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Thanks for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker, http://www.asterisk.org/support.


                
> auto mute in confbridge
> -----------------------
>
>                 Key: ASTERISK-23211
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23211
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>    Affects Versions: 11.5.0
>            Reporter: Eugenia Belova
>            Severity: Critical
>
> We're using Asterisk for our conferencing environment and recently upgraded our infrastructure from a meetme based version to confbridge asterisk 11.5.
> Now we get complains from users that they are ramdomly muted in their conferences from time to time without doing anything.
> They hear the announcement "you are now muted" but they don't mute themself by activating this option via the *1 menu button.
> Is it an Asterisk issue. How can we fix this problem?

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