[asterisk-bugs] [JIRA] (ASTERISK-23138) queue_log agent is not consistent

Zane Conkle (JIRA) noreply at issues.asterisk.org
Tue Jan 14 13:39:03 CST 2014


     [ https://issues.asterisk.org/jira/browse/ASTERISK-23138?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Zane Conkle updated ASTERISK-23138:
-----------------------------------

    Description: 
When logging in an agent with a membername the membername is not set as agent on the queue_log ADDMEMBER event; instead the dial string/interface is set. However any further actions with regards to that agent recognize the membername. Below is an example. Notice that login and other events have differing AGENT fields.


{code}
fs1*CLI> queue add member PJSIP/sip200 to sales_queue penalty 0 as agent_3
Added interface 'PJSIP/sip200' to queue 'sales_queue'

| 76 | 2014-01-14 19:05:32.276265 | CLI            | sales_queue | PJSIP/sip200 | ADDMEMBER      |                    
| 77 | 2014-01-14 19:05:38.338042 | 1389726338.98  | sales_queue | NONE         | ENTERQUEUE     | |+12147846514|1    
| 78 | 2014-01-14 19:05:41.813757 | 1389726338.98  | sales_queue | agent_3      | CONNECT        | 3|1389726338.99|3  
| 79 | 2014-01-14 19:05:47.077413 | 1389726338.98  | sales_queue | agent_3      | COMPLETEAGENT  | 3|6|1             
| 80 | 2014-01-14 19:05:51.327544 | 1389726351.100 | sales_queue | PJSIP/sip200 | REMOVEMEMBER   |                    
| 81 | 2014-01-14 19:05:55.013403 | 1389726355.101 | sales_queue | PJSIP/sip200 | ADDMEMBER      |                   
+----+----------------------------+----------------+-----------+----------------+----------------+-----------
 {code}


  was:
When logging in an agent with a membername the membername is not set as agent on the queue_log ADDMEMBER event; instead the dial string/interface is set. However any further actions with regards to that agent recognize the membername. Below is an example. Notice that login and other events have differing AGENT fields.


{code}
fs1*CLI> queue add member PJSIP/sip200 to sales_queue penalty 0 as agent_3
Added interface 'PJSIP/sip200' to queue 'sales_queue'

| 76 | 2014-01-14 19:05:32.276265 | CLI            | sales_queue | PJSIP/sip200 | ADDMEMBER      |                    
| 77 | 2014-01-14 19:05:38.338042 | 1389726338.98  | sales_queue | NONE         | ENTERQUEUE     | |+12147846514|1    
| 78 | 2014-01-14 19:05:41.813757 | 1389726338.98  | sales_queue | agent_3      | CONNECT        | 3|1389726338.99|3  
| 79 | 2014-01-14 19:05:47.077413 | 1389726338.98  | sales_queue | agent_3      | COMPLETEAGENT  | 3|6|1             
| 80 | 2014-01-14 19:05:51.327544 | 1389726351.100 | sales_queue | PJSIP/sip200 | REMOVEMEMBER   |                    
| 81 | 2014-01-14 19:05:55.013403 | 1389726355.101 | sales_queue | PJSIP/sip200 | ADDMEMBER      |                   
+----+----------------------------+----------------+-----------+----------------------+----------------+-----------
 {code}


    
> queue_log agent is not consistent
> ---------------------------------
>
>                 Key: ASTERISK-23138
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23138
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 12.0.0
>            Reporter: Zane Conkle
>
> When logging in an agent with a membername the membername is not set as agent on the queue_log ADDMEMBER event; instead the dial string/interface is set. However any further actions with regards to that agent recognize the membername. Below is an example. Notice that login and other events have differing AGENT fields.
> {code}
> fs1*CLI> queue add member PJSIP/sip200 to sales_queue penalty 0 as agent_3
> Added interface 'PJSIP/sip200' to queue 'sales_queue'
> | 76 | 2014-01-14 19:05:32.276265 | CLI            | sales_queue | PJSIP/sip200 | ADDMEMBER      |                    
> | 77 | 2014-01-14 19:05:38.338042 | 1389726338.98  | sales_queue | NONE         | ENTERQUEUE     | |+12147846514|1    
> | 78 | 2014-01-14 19:05:41.813757 | 1389726338.98  | sales_queue | agent_3      | CONNECT        | 3|1389726338.99|3  
> | 79 | 2014-01-14 19:05:47.077413 | 1389726338.98  | sales_queue | agent_3      | COMPLETEAGENT  | 3|6|1             
> | 80 | 2014-01-14 19:05:51.327544 | 1389726351.100 | sales_queue | PJSIP/sip200 | REMOVEMEMBER   |                    
> | 81 | 2014-01-14 19:05:55.013403 | 1389726355.101 | sales_queue | PJSIP/sip200 | ADDMEMBER      |                   
> +----+----------------------------+----------------+-----------+----------------+----------------+-----------
>  {code}

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