[asterisk-bugs] [JIRA] (ASTERISK-23138) queue_log agent is not consistent
Zane Conkle (JIRA)
noreply at issues.asterisk.org
Tue Jan 14 13:25:03 CST 2014
[ https://issues.asterisk.org/jira/browse/ASTERISK-23138?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Zane Conkle updated ASTERISK-23138:
-----------------------------------
Description:
When logging in an agent with a membername the membername is not set as agent on the queue_log ADDMEMBER event; instead the dial string/interface is set. However any further actions with regards to that agent recognize the membername. Below is an example. Notice that login and other events have differing AGENT fields.
{code}
fs1*CLI> queue add member PJSIP/sip200 to sales_queue penalty 0 as agent_3
Added interface 'PJSIP/sip200' to queue 'sales_queue'
| 76 | 2014-01-14 19:05:32.276265 | CLI | sales_queue | PJSIP/sip200 | ADDMEMBER |
| 77 | 2014-01-14 19:05:38.338042 | 1389726338.98 | sales_queue | NONE | ENTERQUEUE | |+12147846514|1
| 78 | 2014-01-14 19:05:41.813757 | 1389726338.98 | sales_queue | agent_3 | CONNECT | 3|1389726338.99|3
| 79 | 2014-01-14 19:05:47.077413 | 1389726338.98 | sales_queue | agent_3 | COMPLETEAGENT | 3|6|1
| 80 | 2014-01-14 19:05:51.327544 | 1389726351.100 | sales_queue | PJSIP/sip200 | REMOVEMEMBER |
| 81 | 2014-01-14 19:05:55.013403 | 1389726355.101 | sales_queue | PJSIP/sip200 | ADDMEMBER |
+----+----------------------------+----------------+-----------+----------------------+----------------+-----------
{code}
was:
When logging in an agent with a membername the membername is not set as agent on the queue_log ADDMEMBER event; instead the dial string/interface is set. However any further actions with regards to that agent recognize the membername. Below is an example. Notice that login and other events have differing AGENT fields.
{code}
fs1*CLI> queue add member PJSIP/sip200 to sales_queue penalty 0 as agent_3
Added interface 'PJSIP/sip200' to queue 'sales_queue'
| 76 | 2014-01-14 19:05:32.276265 | 1389726332.97 | sales_queue | PJSIP/sip200 | ADDMEMBER |
| 77 | 2014-01-14 19:05:38.338042 | 1389726338.98 | sales_queue | NONE | ENTERQUEUE | |+12147846514|1
| 78 | 2014-01-14 19:05:41.813757 | 1389726338.98 | sales_queue | agent_3 | CONNECT | 3|1389726338.99|3
| 79 | 2014-01-14 19:05:47.077413 | 1389726338.98 | sales_queue | agent_3 | COMPLETEAGENT | 3|6|1
| 80 | 2014-01-14 19:05:51.327544 | 1389726351.100 | sales_queue | PJSIP/sip200 | REMOVEMEMBER |
| 81 | 2014-01-14 19:05:55.013403 | 1389726355.101 | sales_queue | PJSIP/sip200 | ADDMEMBER |
+----+----------------------------+----------------+-----------+----------------------+----------------+-----------
{code}
> queue_log agent is not consistent
> ---------------------------------
>
> Key: ASTERISK-23138
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-23138
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Applications/app_queue
> Affects Versions: 12.0.0
> Reporter: Zane Conkle
>
> When logging in an agent with a membername the membername is not set as agent on the queue_log ADDMEMBER event; instead the dial string/interface is set. However any further actions with regards to that agent recognize the membername. Below is an example. Notice that login and other events have differing AGENT fields.
> {code}
> fs1*CLI> queue add member PJSIP/sip200 to sales_queue penalty 0 as agent_3
> Added interface 'PJSIP/sip200' to queue 'sales_queue'
> | 76 | 2014-01-14 19:05:32.276265 | CLI | sales_queue | PJSIP/sip200 | ADDMEMBER |
> | 77 | 2014-01-14 19:05:38.338042 | 1389726338.98 | sales_queue | NONE | ENTERQUEUE | |+12147846514|1
> | 78 | 2014-01-14 19:05:41.813757 | 1389726338.98 | sales_queue | agent_3 | CONNECT | 3|1389726338.99|3
> | 79 | 2014-01-14 19:05:47.077413 | 1389726338.98 | sales_queue | agent_3 | COMPLETEAGENT | 3|6|1
> | 80 | 2014-01-14 19:05:51.327544 | 1389726351.100 | sales_queue | PJSIP/sip200 | REMOVEMEMBER |
> | 81 | 2014-01-14 19:05:55.013403 | 1389726355.101 | sales_queue | PJSIP/sip200 | ADDMEMBER |
> +----+----------------------------+----------------+-----------+----------------------+----------------+-----------
> {code}
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