[asterisk-bugs] [JIRA] (ASTERISK-23309) Failed to pause/unpause already paused/unpaused realtime queue member

Vladimir Astafiev (JIRA) noreply at issues.asterisk.org
Fri Feb 14 07:37:03 CST 2014


Vladimir Astafiev created ASTERISK-23309:
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             Summary: Failed to pause/unpause already paused/unpaused realtime queue member
                 Key: ASTERISK-23309
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23309
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 11.7.0
            Reporter: Vladimir Astafiev
         Attachments: 23309-jira-asterisk.patch

Now when we pause already paused realtime queue member _update_realtime_member_field()_ failed and as result manager event not generated an queue_log entry not written.

I think _update_realtime_member_field()_ must be executed only when paused state of agent really changed. It's no reason to update unchanged realtime entry.

For example, in my solution agents can change their statuses from paused with reason "Call processing" to paused with reason "Lunch" or to paused without reason. It's needed to logging agents worktime.

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