[asterisk-bugs] [JIRA] (ASTERISK-23259) Local channel agent is unavailable for 5 seconds after login

[Richard Mudgett (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-23259?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=214970#comment-214970 ] 

Richard Mudgett commented on ASTERISK-23259:
--------------------------------------------

Relevant code in app_agent_pool.c:bridge_agent_hold_push():
{code}
case AGENT_STATE_LOGGED_OUT:
	/*!
	 * \todo XXX the login probation time should be only if it is needed.
	 *
	 * Need to determine if there are any local channels that can
	 * optimize and wait until they actually do before leaving the
	 * AGENT_STATE_PROBATION_WAIT state.  For now, the blind
	 * timer of LOGIN_WAIT_TIMEOUT_TIME will do.
	 */
	/*
	 * Start the login probation timer.
	 *
	 * We cannot handle an agent local channel optimization when the
	 * agent is on a call.  The optimization may kick the agent
	 * channel we know about out of the call without our being able
	 * to switch to the replacement channel.  Get any agent local
	 * channel optimization out of the way while the agent is in the
	 * holding bridge.
	 */
	time(&agent->probation_start);
	agent->state = AGENT_STATE_PROBATION_WAIT;
	agent_unlock(agent);
	break;
{code}

                
> Local channel agent is unavailable for 5 seconds after login
> ------------------------------------------------------------
>
>                 Key: ASTERISK-23259
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23259
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 12.0.0
>            Reporter: Benjamin Keith Ford
>
> When an agent logs in, that agent is unavailable for 5 seconds directly afterwards. This causes AgentRequest() to see the agent's state as 'Busy'.

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