[asterisk-bugs] [JIRA] (ASTERISK-24463) Voicemail email address corrupt or not sent when message is in the process of being recorded during reload

[John Campbell (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-24463?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=224082#comment-224082 ] 

John Campbell commented on ASTERISK-24463:
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I have just replicated it again by calling a mailbox and issuing 'core reload' from the CLI this time

When hanging up it attempted to email :

zI$3?@mydomain.com

As mentioned before, I'm running the FreePBX platform 2.11 with all updates on Asterisk 11.13.1

No config changes were done, just a simple reload while recording.

I have attached my voicemail.conf (email addresses edited).  What other files would you like?

What's also the best way to upload these privately, I did set private on the above debugs but I can still download and view them while logged out of this system! - Which is not very private.


> Voicemail email address corrupt or not sent when message is in the process of being recorded during reload
> ----------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-24463
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-24463
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 11.13.1
>         Environment: FreePBX 2.11 Platform 64-bit running Asterisk 11.13.1
>            Reporter: John Campbell
>            Assignee: John Campbell
>            Severity: Critical
>         Attachments: Failed email, myDebugLog, Successful
>
>
> I have been testing a custom script today which has involved a lot of reloads and came across the following situation (the script I have been testing has nothing to do with email or anything that would affect the below):
> When someone is in the process of leaving a voicemail and Asterisk is reloaded when they hang up after the reload the email that it generated has a corrupt To: field or not sent at all.
> The Postfix log contains the corrupt address which is direct from Asterisk and looks similar to this:
> to=<P??$3?@mydomain.com>
> Running deliberate tests here just now has not yielded the corrupt To address but I have found that it does not send the email at all. After a reload when the person hangs up asterisk ends with 'User hung up' and no email is generated.
> UPDATE - Messages that I thought were not sent (from my test above) were (however still not all) but they went to the wrong email address (still valid on the system)! - This is starting to get a bit more critical now if personal messages are starting to go to random addresses.



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