[asterisk-bugs] [JIRA] (ASTERISK-24279) Documentation: Clarify the behaviour of the CDR property 'unanswered'

[Matt Jordan (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-24279?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Matt Jordan updated ASTERISK-24279:
-----------------------------------

    Target Release Version/s: 12.8.0

> Documentation: Clarify the behaviour of the CDR property 'unanswered'
> ---------------------------------------------------------------------
>
>                 Key: ASTERISK-24279
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-24279
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: CDR/General
>            Reporter: Matt Jordan
>            Assignee: Jonathan Rose
>      Target Release: 12.8.0
>
>
> Currently, the documentation of the 'unanswered' option is lacking in {{cdr.conf}}, and conflicts with itself:
> {quote}
> ; Define whether or not to log unanswered calls. Setting this to "yes" will
> ; report every attempt to ring a phone in dialing attempts, when it was not
> ; answered. For example, if you try to dial 3 extensions, and this option is "yes",
> ; you will get 3 CDR's, one for each phone that was rung. Default is "no". Some
> ; find this information horribly useless. Others find it very valuable. Note, in "yes"
> ; mode, you will see one CDR, with one of the call targets on one side, and the originating
> ; channel on the other, and then one CDR for each channel attempted. This may seem
> ; redundant, but cannot be helped.
> ;
> ; In brief, this option controls the reporting of unanswered calls which only have an A
> ; party. Calls which get offered to an outgoing line, but are unanswered, are still
> ; logged, and that is the intended behaviour. (It also results in some B side CDRs being
> ; output, as they have the B side channel as their source channel, and no destination
> ; channel.)
> ;unanswered = no
> {quote}
> The first paragraph is wrong, the second needs to be explained better.
> On the 12 spec wiki, there is a dead link to a "This is what Unanswered" means. That section needs to be updated.



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