[asterisk-bugs] [JIRA] (ASTERISK-18586) When Dial() plays warning messages in the LIMIT options, it put the other party into complete silence

[Richard Mudgett (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-18586?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=221524#comment-221524 ] 

Richard Mudgett edited comment on ASTERISK-18586 at 8/11/14 10:15 AM:
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You may want to try v12+ as the bridging framework would affect this behaviour.  Otherwise, nothing has been done for this issue specifically.


was (Author: rmudgett):
You may want to v12 as the bridging framework would affect this behaviour.  Otherwise, nothing has been done for this issue specifically.

> When Dial() plays warning messages in the LIMIT options, it put the other party into complete silence
> -----------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-18586
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-18586
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_dial
>    Affects Versions: 1.8.6.0
>         Environment: Linux and all
>            Reporter: David O Reilly
>            Severity: Minor
>
> This may or may not be considered a bug but it is pretty nasty as it makes callers think the call has hungup.
> Description:
> If you decide to use the L option in the Dial app and you say play to caller and callee, it will actually put one of the parties into silence while it plays the message and then it goes to the other party and puts the other into silence to play the message. Should it not play the message to both parties at the same time?
> What it should do:
> a) When the L option is used and LIMIT_PLAYAUDIO_CALLEE and LIMIT_PLAYAUDIO_CALLER is set to yes, then it should play to both of them at once (not one at a time while putting the other party into silence as it currently does).
> b) if it is set that LIMIT_PLAYAUDIO_CALLER is yes and LIMIT_PLAYAUDIO_CALLEE is no - or the other way around - the party who is not to hear the sound should be either played a ringing sound or music on hold or a beep or something - silence makes it look like the call has hungup. At the moment you have to guess when the message has stopped being played which is terrible :)
> c) A new option should exist - to be able to play different audio files to either the caller or callee - that way you can play different messages to each - so LIMIT_PLAYAUDIO_CALLER_FILE= and LIMIT_PLAYAUDIO_CALLEE_FILE= or something to that effect. When one finishes then it would either play music or put a beep or a ringing sound - just anything but silence, so maybe another option: LIMIT_PLAYAUDIO_WHEN_COMPLETE=MOH - but this is really not that important but a very nice to have. A and B are really important I reckon as the sound of silence is deafening :)
> If there is anything I can do to explain this better let me know. It is related to a conversation I had at: http://forums.digium.com/viewtopic.php?p=161390 
> Thanks guys!
> You are all awesome!!!
> David



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