[asterisk-bugs] [JIRA] (ASTERISK-23688) Troubleshooting segfaults in Asterisk 11.8.1

[Sean Hayes (JIRA)]

Sean Hayes created ASTERISK-23688:
-------------------------------------

             Summary: Troubleshooting segfaults in Asterisk 11.8.1
                 Key: ASTERISK-23688
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23688
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
    Affects Versions: 11.8.1
            Reporter: Sean Hayes


Hello,

We recently upgraded to asterisk 11.8.1 and have seen a significant increase in segfaults, resulting in dropped calls.

Asterisk Version: Asterisk 11.8.1 built by root @ asterisk1.emeraldar.com on a x86_64 running Linux on 2014-03-16 05:28:08 UTC

PBX: FreePBX 2.11.0.37

General Use Case:
We are currently dispatching calls through AMI, and giving recipients of those calls the option to route to several queues to speak with an agent, or to make a payment through our Payment IVR in Asterisk.

Below are the messages from /var/log/messages:

362-Apr 28 10:43:30 asterisk1 kernel: asterisk[41280] general protection ip:45206a sp:7fd2571ed680 error:0 in asterisk[400000+228000]
--
492:Apr 28 10:43:37 asterisk1 abrt[42136]: Saved core dump of pid 16386 (/usr/sbin/asterisk) to /var/spool/abrt/ccpp-2014-04-28-10:43:30-16386 (236797952 bytes)
--
10121-Apr 29 14:28:59 asterisk1 kernel: asterisk[13888]: segfault at 38 ip 00007f11552276f7 sp 00007f1148b3ca60 error 6 in libswift.so.6.0[7f11551c4000+95000]
--
11111-Apr 29 16:14:11 asterisk1 kernel: asterisk[2068] general protection ip:45206a sp:7f1c48375690 error:0 in asterisk[400000+228000]

Backtraces: I followed the directions to extract the backtrace files, and will attach them to this ticket.

I have not been able to identify any circumstances that coincide with the crashes.

I am available to provide any other required information anytime at 623-242-2709, or on my cell at 602-413-2857.  My email is sean.hayes at emeraldar.com

Thanks in advance!

Sean Hayes
Emerald AR Systems



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