[asterisk-bugs] [JIRA] (ASTERISK-23661) Queue global priorities

[Brett Sutton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-23661?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Brett Sutton updated ASTERISK-23661:
------------------------------------

    Description: 
We have a patch we are looking to submit which implements global priorities across queues.
Currently asterisk has the ability to priortise calls within a queue and to 'weight' queues.  Neither of these provide the find grained prioritisation across all queues that our clients require. i.e. weighting a queue simply means that all calls from that queue are dealt with first.

Global priorities ensures that all calls across all queues (that are marked as having global priorities enabled) are answered according to their priority regardless of the queue they are in.

This feature works particularly well with our other patch 'priority escalation' ASTERISK-23660.



  was:
We have a patch we are looking to submit which implements global priorities across queues.
Currently asterisk has the ability to priortise calls within a queue and to 'weight' queues.  Neither of these provide the find grained prioritisation across all queues that our clients require. i.e. weighting a queue simply means that all calls from that queue are dealt with first.

Global priorities ensures that all calls across all queues (that are marked as having global priorities enabled) are answered according to their priority regardless of the queue they are in.

This feature works particularly well with our other patch 'priority escalation'.




> Queue global priorities
> -----------------------
>
>                 Key: ASTERISK-23661
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23661
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: Feature Tracker
>            Reporter: Brett Sutton
>
> We have a patch we are looking to submit which implements global priorities across queues.
> Currently asterisk has the ability to priortise calls within a queue and to 'weight' queues.  Neither of these provide the find grained prioritisation across all queues that our clients require. i.e. weighting a queue simply means that all calls from that queue are dealt with first.
> Global priorities ensures that all calls across all queues (that are marked as having global priorities enabled) are answered according to their priority regardless of the queue they are in.
> This feature works particularly well with our other patch 'priority escalation' ASTERISK-23660.



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