[asterisk-bugs] [JIRA] (ASTERISK-21172) One way audio when external Call forwarded to queue member

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-21172?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=209872#comment-209872 ] 

Rusty Newton commented on ASTERISK-21172:
-----------------------------------------

Peter, we have many issues to look at on a daily basis. We unfortunately don't have the time to continue looking at this issue when we can't reproduce it or see anything obviously wrong. If you can describe exactly how to reproduce the issue then we could look at re-opening it.

I'd recommend providing paste-bins and packet captures to the asterisk-users list and asking for help. You can always of course point them here to look at the information you have already provided.

Since we couldn't find an issue with the traffic or Asterisk before, the issue may lie with your endpoints or networking specifics. Those are always difficult to track down.
                
> One way audio when external Call forwarded to queue member
> ----------------------------------------------------------
>
>                 Key: ASTERISK-21172
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21172
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue, Channels/chan_local, Channels/chan_sip/General
>    Affects Versions: SVN, 1.8.20.1, 1.8.21.0, 1.8.23.0
>         Environment: Ubuntu 10.04LTS, I686pae
>            Reporter: Peter Katzmann
>            Assignee: Matt Jordan
>         Attachments: caller-to-callee.pcap, caller-to-markus-from-asterisk-via-patton.pcap, call-from-patton-to-callee-asterisk.pcap, digium-info_20130226.tar.gz, flow-queue, flow-user, from-asterisk-to-queue1817.cap, from-asterisk-to-queuemember-1817, from-asterisk-to-queue-member.pcap.bz2, from-ext-to-asterisk.pcap.bz2, from-or-to-asterisk-patton5.pcap.bz2, from-patton-to-asterisk-1817, from-patton-to-asterisk-1817-2.pcap, hotline.log.bz2, logs-1921-v2-patch.tar.bz, no-audio.log, no-audio.pcap, oneWayAudio-1.8.21, onewayaudio-1.8.21.pcap, oneWayAudio-svn, onewayaudio-svn.pcap, pcaps-1921-v2-patch.tar.bz, withandwithout.pcap
>
>
> When i call from external an colleague and he is not available the call is forwarded to the hotline queue.
> On queue operator pick up the call, ringing stops on caller side ba he can't here the agent but the agent can hear the caller.
> When i try the same scenario internal audio ist ok
> Asterisk 1.8.17 is working fine
> Core dump during one call is available so if there is some information inside give me some information how to retrieve them.

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