[asterisk-bugs] [JIRA] (ASTERISK-22669) AMI/CLI Agent Logoff with soft logs out agent on subsequent logins
John Bigelow (JIRA)
noreply at issues.asterisk.org
Tue Oct 8 13:47:04 CDT 2013
John Bigelow created ASTERISK-22669:
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Summary: AMI/CLI Agent Logoff with soft logs out agent on subsequent logins
Key: ASTERISK-22669
URL: https://issues.asterisk.org/jira/browse/ASTERISK-22669
Project: Asterisk
Issue Type: Bug
Security Level: None
Components: Applications/General, PBX/General
Affects Versions: 12.0.0-alpha1
Environment: Asterisk 12 branch r400672
Reporter: John Bigelow
Attachments: full-agentlogoff.txt
With an agent logged in and the AMI action AgentLogoff with 'soft: true' specified or the equivalent CLI command 'agent logoff <agent> soft' is used, then upon subsequent logins the agent is logged off almost immediately (after about 3 seconds).
Steps taken:
* Login agent
* Issue AMI action or CLI command with specifying 'soft' (no need for the agent to be bridged with another channel to reproduce)
* Login agent again. MOH will briefly be heard and then the agent is logged off.
I believe this message is a good indicated of whats going on. This occurs when logging in an agent after it was logged off using 'soft'. It appears the deferred logoff is never cleared from the agent.
{code}
[Oct 8 13:17:30] DEBUG[18225][C-00000001] app_agent_pool.c: Agent 1002: Deferred logoff.
{code}
The full log is attached.
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