[asterisk-bugs] [JIRA] (ASTERISK-21849) Transfer Asterisk queues are not seen in cdr reports

[Matt Jordan (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-21849?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=206951#comment-206951 ] 

Matt Jordan commented on ASTERISK-21849:
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Thanks for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker, http://www.asterisk.org/support.


                
> Transfer Asterisk queues are not seen in cdr reports
> ----------------------------------------------------
>
>                 Key: ASTERISK-21849
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21849
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 1.8.21.0
>         Environment: centos 5.9 installed on a server 360 hp hl distribution using elastix 2.4
>            Reporter: george hernandez
>
> The problem I have is the following I have configured two tails I use for a callcenter agents added to these queues are so dynamic and I have activated the recording by the two tails tail the problem I have is that when you call the tail A serves the agent and it's up to the queue B transfer audio from the tail a is not reflected in the reports of cdr but if I check the hard drive if the audio on the audio appears only report queue B there something to fix this??

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