[asterisk-bugs] [JIRA] (ASTERISK-21846) RINGNOANSWER event for an agent in queue, but data1 field is null
newborn (JIRA)
noreply at issues.asterisk.org
Thu May 30 03:51:03 CDT 2013
newborn created ASTERISK-21846:
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Summary: RINGNOANSWER event for an agent in queue, but data1 field is null
Key: ASTERISK-21846
URL: https://issues.asterisk.org/jira/browse/ASTERISK-21846
Project: Asterisk
Issue Type: Bug
Security Level: None
Components: Applications/app_queue
Affects Versions: 1.8.21.0
Reporter: newborn
i see events with RINGNOANSWER in queue log table, but data1 field is null. this is not normal, because the timeout in queues.conf is set to 12 sec.
Here is the problem call:
id | time | callid | queuename | agent | event | data1 | data2 | data3 | data4 | data5
-------+----------------------------+-----------------+----------------+---------------+--------------+-------+-----------------+-------+-------+-------
18357 | 2013-05-22 12:14:59.073579 | 1369210498.1167 | queue1 | NONE | ENTERQUEUE | | 84950000000 | 1 | |
18358 | 2013-05-22 12:15:01.100576 | 1369210498.1167 | queue1 | SIP/operator4 | RINGNOANSWER | 0 | | | |
18359 | 2013-05-22 12:15:03.130709 | 1369210498.1167 | queue1 | SIP/operator4 | RINGNOANSWER | 0 | | | |
18360 | 2013-05-22 12:15:06.47696 | 1369210498.1167 | queue1 | SIP/operator4 | CONNECT | 7 | 1369210505.1170 | 1 | |
18363 | 2013-05-22 12:15:20.131533 | 1369210498.1167 | queue1 | SIP/operator4 | TRANSFER | 0000 | internal | 7 | 14 | 1
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