[asterisk-bugs] [JIRA] (ASTERISK-21172) One way audio when external Call forwarded to queue member

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-21172?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=206298#comment-206298 ] 

Rusty Newton commented on ASTERISK-21172:
-----------------------------------------

Thanks for that. I still see RTP being received by Asterisk and sent out by Asterisk on both call legs. The audio going outbound from Asterisk to the original caller(or "A" in your above description) is able to be decoded and played in wireshark. I'm not sure if anything is wrong with the RTP in such a way that would cause the receiving phone to ignore or discard it.

I'll have someone with more advanced RTP knowledge take a look at it to double check.

Can you reproduce this issue when having B forward A to another extension, vs forwarding to a queue?
                
> One way audio when external Call forwarded to queue member
> ----------------------------------------------------------
>
>                 Key: ASTERISK-21172
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21172
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue, Channels/chan_local, Channels/chan_sip/General
>    Affects Versions: SVN, 1.8.20.1, 1.8.21.0
>         Environment: Ubuntu 10.04LTS, I686pae
>            Reporter: Peter Katzmann
>            Assignee: Rusty Newton
>         Attachments: digium-info_20130226.tar.gz, flow-queue, flow-user, from-asterisk-to-queue1817.cap, from-asterisk-to-queuemember-1817, from-asterisk-to-queue-member.pcap.bz2, from-ext-to-asterisk.pcap.bz2, from-patton-to-asterisk-1817, from-patton-to-asterisk-1817-2.pcap, logs-1921-v2-patch.tar.bz, no-audio.log, no-audio.pcap, oneWayAudio-1.8.21, onewayaudio-1.8.21.pcap, oneWayAudio-svn, onewayaudio-svn.pcap, pcaps-1921-v2-patch.tar.bz
>
>
> When i call from external an colleague and he is not available the call is forwarded to the hotline queue.
> On queue operator pick up the call, ringing stops on caller side ba he can't here the agent but the agent can hear the caller.
> When i try the same scenario internal audio ist ok
> Asterisk 1.8.17 is working fine
> Core dump during one call is available so if there is some information inside give me some information how to retrieve them.

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