[asterisk-bugs] [JIRA] (ASTERISK-21938) PickupChan picks up answered call

[David Cunningham (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-21938?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=207421#comment-207421 ] 

David Cunningham commented on ASTERISK-21938:
---------------------------------------------

Thanks Michael, we will try a newer version of Asterisk.

I'm not sure exactly what you're referring to with "the call was picked up by the other user". Is this explained in my original description?

                
> PickupChan picks up answered call
> ---------------------------------
>
>                 Key: ASTERISK-21938
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21938
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Addons/General
>    Affects Versions: 1.8.9.3
>         Environment: CentOS release 5.6 32 bit.
>            Reporter: David Cunningham
>            Assignee: David Cunningham
>         Attachments: pickup-trace.txt.gz
>
>
> User experienced active call being "hijacked" and checking trace shows that a pickup by another user picked up their active call.
> Trace will be attached.
> Here is the pickup happening, starting line 40209:
> [Jun 20 14:26:43] VERBOSE[32259] pbx.c:     -- Executing [5310105 at product-pickup:1] PickupChan("Local/5310105 at product-pickup-f7e1;2", "Local/5310105 at product-phone") in new stack
> [Jun 20 14:26:43] VERBOSE[32257] app_dial.c:     -- Local/5310105 at product-pickup-f7e1;1 connected line has changed. Saving it until answer for SIP/product-local-00005d5d
> [Jun 20 14:26:43] VERBOSE[32257] app_dial.c:     -- Local/5310105 at product-pickup-f7e1;1 answered SIP/product-local-00005d5d
> At the end of the trace you can see the call phone 5310105 was on is hung up. The call ID is 763c3a8d2e3a7063236f16801e94383f. At the start of the trace is the 200 OK showing this call was answered at the time of the pickup.
> Any advice welcome, thanks.

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