[asterisk-bugs] [JIRA] (ASTERISK-22063) Ringback tone is not heard by caller when the call is transferred using semi-attended transfer

Rusty Newton (JIRA) noreply at issues.asterisk.org
Fri Jul 26 17:31:03 CDT 2013


    [ https://issues.asterisk.org/jira/browse/ASTERISK-22063?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=208273#comment-208273 ] 

Rusty Newton edited comment on ASTERISK-22063 at 7/26/13 5:30 PM:
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https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

Please remove your debug and configuration from the comments and re-attach as separate .txt files to the issue. (More Actions > Attach Files).

Please attach a packet capture (SIP and RTP) for both the calls you described (the normal and abnormal calls)

Thanks!
                
      was (Author: rnewton):
    Please remove your debug and configuration from the comments and re-attach as separate .txt files to the issue. (More Actions > Attach Files).

Please attach a packet capture (SIP and RTP) for both the calls you described (the normal and abnormal calls)

Thanks!
                  
> Ringback tone is not heard by caller when the call is transferred using semi-attended transfer
> ----------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-22063
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-22063
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 11.3.0
>         Environment: Ubuntu
>            Reporter: Christine Alejandro
>            Assignee: Christine Alejandro
>            Severity: Minor
>
> Normal scenario: Caller A calls B. B will transfer A's call to C (semi-attended transfer). B will check first if C's phone is ringing before transferring the call. Caller A hears a ringback tone when B transferred the call to C.
> Scenario encountered: Caller A calls B. B will transfer A's call to C (semi-attended transfer). B will check first if C's phone is ringing before transferring the call. Caller A doesn't hear a ringback tone when B transferred the call to C.
> It is a hit or miss case. Sometimes caller A could hear a ringback tone.

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