[asterisk-bugs] [JIRA] (ASTERISK-22063) Ringback tone is not heard by caller when the call is transferred using semi-attended transfer

[Matt Jordan (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-22063?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=207894#comment-207894 ] 

Matt Jordan commented on ASTERISK-22063:
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Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. You may find it helpful to read the Asterisk Issue Guidelines http://www.asterisk.org/developers/bug-guidelines. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. The channel technology of the participants
2. How the various channels are bridged
3. Channel driver configuration files, as well as a sample dialplan that reproduces the problem

This likely includes output from the console with debug level logging, a SIP trace (if this is SIP related), and configuration information such as dialplan (e.g. extensions.conf) and channel configuration (e.g. sip.conf). Thanks!


                
> Ringback tone is not heard by caller when the call is transferred using semi-attended transfer
> ----------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-22063
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-22063
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 11.3.0
>         Environment: Ubuntu
>            Reporter: Christine Alejandro
>            Severity: Minor
>
> Normal scenario: Caller A calls B. B will transfer A's call to C (semi-attended transfer). B will check first if C's phone is ringing before transferring the call. Caller A hears a ringback tone when B transferred the call to C.
> Scenario encountered: Caller A calls B. B will transfer A's call to C (semi-attended transfer). B will check first if C's phone is ringing before transferring the call. Caller A doesn't hear a ringback tone when B transferred the call to C.
> It is a hit or miss case. Sometimes caller A could hear a ringback tone.

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