[asterisk-bugs] [JIRA] (ASTERISK-21135) Asterisk 1.8 no longer sends unsolicited message-summary (NOTIFY) after realtime SIP peer registers

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-21135?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=203493#comment-203493 ] 

Rusty Newton commented on ASTERISK-21135:
-----------------------------------------

{quote}
Yes, the unsolicited message-summary event worked in all of the 1.4 releases.
{quote}

Unfortunately a lot of things are different between 1.4 and 1.8... years of code.. It'd be more helpful if you found a previous 1.8 version where it worked. That would narrow things down a lot.

{quote}
I understand that pbx_realtime is extended support but we use it exclusively and have based our interface around it. The problem, good or bad, is we have a bunch of these Adtran phones that do not request message info but we are wanting to upgrade all these locations to 1.8 so these customers can start phasing in Digium phones. However, the MWI light could be a show stopper and prevent the sale of Digium phones into these customers (Worthington Federal is the customer that brought this issue to light and they have about 100 Adtran phones). 
{quote}

If you are asking for commercial support or consulting from Digium you should contact Digium through the appropriate channels for that support. As a reseller or partner, that would be your official contacts within Digium.  

{quote}It would be nice if 1.8 could be configured to send the unsolicited message-summary to phones at registration for phones that do not solicit the message-summary info for backward compatibility. Maybe in the [general] section of sip.conf or have the phone read subscribemwi (which currently doesn't exist) from realtime.{quote}

I believe Asterisk should be sending out the unsolicited message-summary upon registration of the endpoint regardless of realtime being used or not.

Can you attempt reproduction with one of your Adtran phones and the latest Asterisk 1.8 without realtime ? If you can, please provide a packet capture of the SIP dialog and include a VERBOSE and DEBUG log from Asterisk capture during the time of the registration. We'll also need to see the configs used (sip.conf, voicemail.conf) in order to reproduce.

If you can reproduce this behavior without realtime involved, that would definitely make it a core issue and probably the fix would apply in both scenarios.




                
> Asterisk 1.8 no longer sends unsolicited message-summary (NOTIFY) after realtime SIP peer registers
> ---------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-21135
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21135
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: PBX/pbx_realtime, Resources/res_odbc
>    Affects Versions: 1.8.11.1
>         Environment: CentOS 5.8 kernel 2.6.18-308.13.1.el5
>            Reporter: Scott Cechovic
>            Assignee: Scott Cechovic
>            Severity: Minor
>
> Adtran IP7XX SIP phones do not do MWI subscribe and relied on the unsolicited message-summary event when rebooting to properly set the message waiting indicator.  Asterisk 1.8 cert 5 and cert 8 appear to no longer send the unsolicited message-summary event.  Since all peers are realtime peers, it doesn't appear that subscribemwi=no is supported in realtime.  Is there a way to cause the unsolicited message-summary event for realtime peers?  This can be reproduced by just rebooting a phone with unread messages.  If a new message comes in or a sip prune realtime <peer> is done, the MWI light is set correctly.

--
This message is automatically generated by JIRA.
If you think it was sent incorrectly, please contact your JIRA administrators
For more information on JIRA, see: http://www.atlassian.com/software/jira