[asterisk-bugs] [JIRA] (ASTERISK-22063) Ringback tone is not heard by caller when the call is transferred using semi-attended transfer

[Christine Alejandro (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-22063?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Christine Alejandro updated ASTERISK-22063:
-------------------------------------------

    Attachment: transfer-ringback-failed.txt

This is the debug when there's no ringback after transferring the call.
                
> Ringback tone is not heard by caller when the call is transferred using semi-attended transfer
> ----------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-22063
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-22063
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 11.3.0
>         Environment: Ubuntu
>            Reporter: Christine Alejandro
>            Assignee: Christine Alejandro
>            Severity: Minor
>         Attachments: config-file.txt, debug.txt, transfer-ringback-failed.txt
>
>
> Normal scenario: Caller A calls B. B will transfer A's call to C (semi-attended transfer). B will check first if C's phone is ringing before transferring the call. Caller A hears a ringback tone when B transferred the call to C.
> Scenario encountered: Caller A calls B. B will transfer A's call to C (semi-attended transfer). B will check first if C's phone is ringing before transferring the call. Caller A doesn't hear a ringback tone when B transferred the call to C.
> It is a hit or miss case. Sometimes caller A could hear a ringback tone.

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