[asterisk-bugs] [JIRA] (ASTERISK-21574) Queue is sending multiple calls to the available agents at once

Tue Apr 30 14:54:38 CDT 2013

     [ https://issues.asterisk.org/jira/browse/ASTERISK-21574?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton updated ASTERISK-21574:
------------------------------------

    Description: 
My client's asterisk queue is having a strange behavior, if I enable the autofill option it start to delivered all waiting calls to every available agent, that's OK, but, it's send multiple calls to the same agent:

1366290707|1366290707.27715|TELEPRECO|NONE|ENTERQUEUE||11948658403|21
1366290707|1366290566.25810|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290707|1366290568.25865|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290707|1366290571.25912|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290707|1366290589.26226|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290707|1366290595.26345|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290708|1366290499.24467|TELEPRECO|Local/2153 at agent_callback|RINGNOANSWER|4000
1366290708|1366290589.26246|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290708|1366290615.26731|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290709|1366290627.26951|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|4000
1366290709|1366290631.27012|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290709|1366290634.27071|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000

    SIP and Queues are on ARA (Realtime)
    Queue Members are dynamically added (AddQueueMember)
    Strategy: rrmemory
    Timeout: 12
    Retry: 3
    WrapUpTime: 5
    All members use 2 D-Link Gateways 32 FXS ports

  was:
My client's asterisk queue is having a strange behavior, if I enable the autofill option it start to delivered all waiting calls to every available agent, that's OK, but, it's send multiple calls to the same agent:

1366290707|1366290707.27715|TELEPRECO|NONE|ENTERQUEUE||11948658403|21
1366290707|1366290566.25810|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290707|1366290568.25865|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290707|1366290571.25912|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290707|1366290589.26226|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290707|1366290595.26345|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290708|1366290499.24467|TELEPRECO|Local/2153 at agent_callback|RINGNOANSWER|4000
1366290708|1366290589.26246|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290708|1366290615.26731|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290709|1366290627.26951|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|4000
1366290709|1366290631.27012|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
1366290709|1366290634.27071|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000

    
> Queue is sending multiple calls to the available agents at once
> ---------------------------------------------------------------
>
>                 Key: ASTERISK-21574
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21574
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue, Channels/chan_local, PBX/pbx_realtime
>         Environment: Linux Debian v6, Asterisk 1.8.21.0
>            Reporter: Alexandre Keller
>         Attachments: full.20130422-NoRTP
>
>
> My client's asterisk queue is having a strange behavior, if I enable the autofill option it start to delivered all waiting calls to every available agent, that's OK, but, it's send multiple calls to the same agent:
> 1366290707|1366290707.27715|TELEPRECO|NONE|ENTERQUEUE||11948658403|21
> 1366290707|1366290566.25810|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290568.25865|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290571.25912|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290589.26226|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290595.26345|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290708|1366290499.24467|TELEPRECO|Local/2153 at agent_callback|RINGNOANSWER|4000
> 1366290708|1366290589.26246|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290708|1366290615.26731|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290709|1366290627.26951|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|4000
> 1366290709|1366290631.27012|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290709|1366290634.27071|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
>     SIP and Queues are on ARA (Realtime)
>     Queue Members are dynamically added (AddQueueMember)
>     Strategy: rrmemory
>     Timeout: 12
>     Retry: 3
>     WrapUpTime: 5
>     All members use 2 D-Link Gateways 32 FXS ports

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