[asterisk-bugs] [JIRA] (ASTERISK-21574) Queue is sending multiple calls to the available agents at once

Alexandre Keller (JIRA) noreply at issues.asterisk.org
Tue Apr 23 12:31:38 CDT 2013


    [ https://issues.asterisk.org/jira/browse/ASTERISK-21574?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=205709#comment-205709 ] 

Alexandre Keller commented on ASTERISK-21574:
---------------------------------------------

I changed the dynamic agente from Local Channel to directly SIP.

The issue stands. As soon as a agent hangs up, the queue delivers a new call to him, ignoring completely all timeout parameters setup.

Thanks
                
> Queue is sending multiple calls to the available agents at once
> ---------------------------------------------------------------
>
>                 Key: ASTERISK-21574
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21574
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue, Channels/chan_local
>         Environment: Debian v. 6
> Asterisk 1.8
>            Reporter: Alexandre Keller
>         Attachments: full.20130422-NoRTP
>
>
> My client's asterisk queue is having a strange behavior, if I enable the autofill option it start to delivered all waiting calls to every available agent, that's OK, but, it's send multiple calls to the same agent:
> 1366290707|1366290707.27715|TELEPRECO|NONE|ENTERQUEUE||11948658403|21
> 1366290707|1366290566.25810|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290568.25865|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290571.25912|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290589.26226|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290595.26345|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290708|1366290499.24467|TELEPRECO|Local/2153 at agent_callback|RINGNOANSWER|4000
> 1366290708|1366290589.26246|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290708|1366290615.26731|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290709|1366290627.26951|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|4000
> 1366290709|1366290631.27012|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290709|1366290634.27071|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000

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