[asterisk-bugs] [JIRA] (ASTERISK-21574) Queue is sending multiple calls to the available agents at once
Alexandre Keller (JIRA)
noreply at issues.asterisk.org
Tue Apr 23 07:39:38 CDT 2013
[ https://issues.asterisk.org/jira/browse/ASTERISK-21574?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=205680#comment-205680 ]
Alexandre Keller commented on ASTERISK-21574:
---------------------------------------------
Here are an example where SIP/3641 hungs up (1366720563|1366720485.303234|TELEPRECO|SIP/3641|COMPLETECALLER|7|68|1) and the queue has delivered a new call (1366720570|1366720570.303267|TELEPRECO|SIP/3641|RINGNOANSWER|0).
1366720563|1366720485.303234|TELEPRECO|SIP/3641|COMPLETECALLER|7|68|1
1366720566|1366720566.303263|TELEPRECO|NONE|ENTERQUEUE||11993199908|1
1366720568|1366720566.303263|TELEPRECO|SIP/3643|CONNECT|2|1366720566.303264|1
1366720570|1366720570.303267|TELEPRECO|NONE|ENTERQUEUE||1124885969|1
1366720570|1366720570.303267|TELEPRECO|SIP/3641|RINGNOANSWER|0
Thanks
> Queue is sending multiple calls to the available agents at once
> ---------------------------------------------------------------
>
> Key: ASTERISK-21574
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-21574
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Applications/app_queue, Channels/chan_local
> Environment: Debian v. 6
> Asterisk 1.8
> Reporter: Alexandre Keller
> Attachments: full.20130422-NoRTP
>
>
> My client's asterisk queue is having a strange behavior, if I enable the autofill option it start to delivered all waiting calls to every available agent, that's OK, but, it's send multiple calls to the same agent:
> 1366290707|1366290707.27715|TELEPRECO|NONE|ENTERQUEUE||11948658403|21
> 1366290707|1366290566.25810|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290568.25865|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290571.25912|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290589.26226|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290595.26345|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290708|1366290499.24467|TELEPRECO|Local/2153 at agent_callback|RINGNOANSWER|4000
> 1366290708|1366290589.26246|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290708|1366290615.26731|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290709|1366290627.26951|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|4000
> 1366290709|1366290631.27012|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290709|1366290634.27071|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
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