[asterisk-bugs] [JIRA] (ASTERISK-21574) Queue is sending multiple calls to the available agents at once

[Alexandre Keller (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-21574?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=205554#comment-205554 ] 

Alexandre Keller commented on ASTERISK-21574:
---------------------------------------------

I've just checked the parameters, they're all OK.

TEST has 46 calls (max unlimited) in 'leastrecent' strategy (186s holdtime, 130s talktime), W:0, C:5, A:7, SL:0.0% within 0s
   Members:
      SIP/3639 (Local/2082 at agent_callback/n) (dynamic) (In use) has taken 1 calls (last was 32 secs ago)
      SIP/3630 (Local/2163 at agent_callback/n) (dynamic) (In use) has taken no calls yet
      SIP/3621 (Local/2009 at agent_callback/n) (dynamic) (paused) (Not in use) has taken no calls yet
      SIP/3537 (Local/2032 at agent_callback/n) (dynamic) (paused) (Not in use) has taken no calls yet
      SIP/3646 (Local/2056 at agent_callback/n) (dynamic) (Not in use) has taken 1 calls (last was 9 secs ago)
      SIP/3633 (Local/2150 at agent_callback/n) (dynamic) (In use) has taken 1 calls (last was 49 secs ago)
      SIP/3589 (Local/2107 at agent_callback/n) (dynamic) (In use) has taken no calls yet
      SIP/3623 (Local/2073 at agent_callback/n) (dynamic) (In use) has taken no calls yet
      SIP/3637 (Local/2084 at agent_callback/n) (dynamic) (In use) has taken no calls yet
      SIP/3642 (Local/2074 at agent_callback/n) (dynamic) (Not in use) has taken no calls yet
      SIP/3651 (Local/2145 at agent_callback/n) (dynamic) (In use) has taken no calls yet
      SIP/3635 (Local/2169 at agent_callback/n) (dynamic) (In use) has taken no calls yet
      SIP/3658 (Local/2149 at agent_callback/n) (dynamic) (In use) has taken 1 calls (last was 43 secs ago)
      SIP/3628 (Local/2058 at agent_callback/n) (dynamic) (In use) has taken 1 calls (last was 20 secs ago)
      SIP/3632 (Local/2162 at agent_callback/n) (dynamic) (In use) has taken no calls yet
      SIP/3590 (Local/2031 at agent_callback/n) (dynamic) (In use) has taken no calls yet
      SIP/3638 (Local/2146 at agent_callback/n) (dynamic) (In use) has taken no calls yet

But on queue_log:
1366656021|1366655757.172991|TELEPRECO|SIP/3642|RINGNOANSWER|0
1366656022|1366655746.172935|TELEPRECO|SIP/3642|RINGNOANSWER|0
1366656026|1366655757.172991|TELEPRECO|SIP/3642|RINGNOANSWER|0
1366656027|1366655746.172935|TELEPRECO|SIP/3642|RINGNOANSWER|0

Any more ideas?!
                
> Queue is sending multiple calls to the available agents at once
> ---------------------------------------------------------------
>
>                 Key: ASTERISK-21574
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21574
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue, Channels/chan_local
>         Environment: Debian v. 6
> Asterisk 1.8
>            Reporter: Alexandre Keller
>
> My client's asterisk queue is having a strange behavior, if I enable the autofill option it start to delivered all waiting calls to every available agent, that's OK, but, it's send multiple calls to the same agent:
> 1366290707|1366290707.27715|TELEPRECO|NONE|ENTERQUEUE||11948658403|21
> 1366290707|1366290566.25810|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290568.25865|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290571.25912|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290589.26226|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290595.26345|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290708|1366290499.24467|TELEPRECO|Local/2153 at agent_callback|RINGNOANSWER|4000
> 1366290708|1366290589.26246|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290708|1366290615.26731|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290709|1366290627.26951|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|4000
> 1366290709|1366290631.27012|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290709|1366290634.27071|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000

--
This message is automatically generated by JIRA.
If you think it was sent incorrectly, please contact your JIRA administrators: https://issues.asterisk.org/jira/secure/ContactAdministrators!default.jspa
For more information on JIRA, see: http://www.atlassian.com/software/jira