[asterisk-bugs] [JIRA] (ASTERISK-21394) Fundamental changes to CDR within single asterisk family (1.8)

[Rusty Newton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-21394?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton updated ASTERISK-21394:
------------------------------------

    Assignee: Ishfaq Malik
      Status: Waiting for Feedback  (was: Triage)

We need to reproduce this. You'll need to help provide us with exact steps to do that.

The steps you described so far:

{quote}
The call path is: inbound call from SIP provider -> asterisk server -> SIP peer -> transfer to another SIP Peer. The transfer is done by using the dedicated keys on the hardware and not the features.conf method.
{quote}

Can you please describe how each of these steps happens and provide the dialplan, AGI/AMI steps that facilitates each?

If you can also provide an Asterisk debug log (VERBOSE at level 5 at least) and SIP PCAP of the calls described that will help as well.

Please attach any output or large blocks of information in separate .txt files to the issue.
                
> Fundamental changes to CDR within single asterisk family (1.8)
> --------------------------------------------------------------
>
>                 Key: ASTERISK-21394
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21394
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_cdr
>    Affects Versions: 1.8.18.0, 1.8.20.0, 1.8.21.0
>         Environment: Centos 5
>            Reporter: Ishfaq Malik
>            Assignee: Ishfaq Malik
>
> The way that asterisk handles the CDR for blind transfers has changed between version 1.8.7.0 and 1.8.18.0. The call path is: inbound call from SIP provider -> asterisk server -> SIP peer -> transfer to another SIP Peer. The transfer is done by using the dedicated keys on the hardware and not the features.conf method.
> In version 1.8.7.0 this would produce 2 entries in the CDR, 1 showing the time the inbound call started and which context it was handles by, the second showing the the context the peer belongs to and looking like an extension to extension call.
> We tried upgrading to 1.8.18.0 and did some regression testing and found that the CDR now only produces a single entry with the details all pertaining to the second leg of the call (bar the duration which is for the full life of the call). It has no reference to the inbound context that initially handled the call.
> This is a pretty big change to be inside a single branch and I'm guessing it wasn't intentional.
> Also, all our servers are installed using Puppet so the configuration on them all is the same and we use RealTime Architecture from a single database.
> Here is an example (with sanitised data):
> Here is how an inbound blind transferred call is recorded in 1.8.7.0
> {noformat}
> *************************** 1. row ***************************
>    calldate: 2013-04-04 11:42:09
>        clid: 
>         src: <my-mobile>
>         dst: s
>    dcontext: <inbound-number-context>
>     channel: SIP/xxx.xxx.xxx.xxx-00002ba3
>  dstchannel: SIP/501-00002ba7
>     lastapp: Dial
>    lastdata: SIP/501&SIP/511&SIP/531,10
>    duration: 22
>     billsec: 12
> disposition: ANSWERED
>    amaflags: 3
> accountcode: 
>   userfield: 
> *************************** 2. row ***************************
>    calldate: 2013-04-04 11:42:31
>        clid: 
>         src: <my-mobile>
>         dst: 504
>    dcontext: <peer-context>
>     channel: SIP/xxx.xxx.xxx.xxx-00002ba3
>  dstchannel: SIP/504-00002bbb
>     lastapp: Dial
>    lastdata: SIP/504,20
>    duration: 7
>     billsec: 5
> disposition: ANSWERED
>    amaflags: 3
> accountcode: 
>   userfield: 
> 2 rows in set (0.03 sec)
> {noformat}
> And here is how it is recorded in 1.8.18.0
> {noformat}
> *************************** 1. row ***************************
>    calldate: 2013-04-04 11:39:24
>        clid: 
>         src: <my-mobile>
>         dst: 503
>    dcontext: <peer-context>
>     channel: SIP/xxx.xxx.xxx.xxx-000000ea
>  dstchannel: SIP/503-000000ed
>     lastapp: Dial
>    lastdata: SIP/503,20
>    duration: 34
>     billsec: 9
> disposition: ANSWERED
>    amaflags: 3
> accountcode: 
>   userfield: 
> {noformat}
> In the newer version there is only one entry which has the combined call
> time in it but the dcontext corresponds with the second leg of the call
> which means we can't see what number was dialled.

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