[asterisk-bugs] [JIRA] (ASTERISK-21486) Call answered by a dynamic agent and then SIP transferred to an external number is not written to CDR

David Brillert (JIRA) noreply at issues.asterisk.org
Wed Apr 17 08:16:01 CDT 2013


David Brillert created ASTERISK-21486:
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             Summary: Call answered by a dynamic agent and then SIP transferred to an external number is not written to CDR
                 Key: ASTERISK-21486
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21486
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 11.3.0
         Environment: CentOS 5 64 bit Intel
            Reporter: David Brillert
         Attachments: Master.csv, messages

Incoming call to app_queue is answered by an ACD agent is collected by CDR.
The agent does SIP transfer to an external number and the CDR is not collected.

This only effects calls to an ACD queue as far as I can tell.
For example:
Incoming call to an extension is collected by CDR
if the extension does SIP transfer to an external number the CDR is collected.

I'm attaching verbose asterisk messages log with sip set debug on and the Asterisk master.csv file for the broken scenario.

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