[asterisk-bugs] [JIRA] (ASTERISK-21172) One way audio when external Call forwarded to queue member

[Peter Katzmann (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-21172?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Peter Katzmann updated ASTERISK-21172:
--------------------------------------

    Assignee: Rusty Newton  (was: Peter Katzmann)
      Status: Triage  (was: Waiting for Feedback)

Does this only happen with the one queue member 5333 ?
-> NO WITH EVERY QUEUE MEMBER

Does this only occur with the one particular external caller?
-> NO WITH ALL EXTERNAl CALLER
Does this happen with any caller, regardless of which queue member they get transferred too?
-> NO ONLY WITH EXTERNAL CALLS FORWARDED FROM AN INTERNAL USER TO THE QUEUE

For the caller or queue member this happens with - does it happen on every call or is it random?
-> IF IT IS A EXTERNAL CALL FORWARDED OVER AN INTERNAL USER YES, ON EVERY CALL

Is there a chance you could test with the latest SVN snapshot of the 1.8 branch? (and report which revision you tried)
-> WELL NOT SO EASY AND IT COULD TOOK A FEW DAYS

Can you provide an example PCAP, along with the Asterisk log file (DEBUG,VERBOSE) and SIP debug enabled? The SIP debug in the Asterisk log helps to correlate what's happening in the PCAP to the Asterisk log.
-> FOR THIS A HAVE TO GENERATE A NEW ONE, BUT THIS WILL TOOK SOME TIME

Which call in the onewayaudio.pcap is supposed to have one way audio? The first or second?
-> IT SHOULD BE ON BOTH

I will try to build a lap system to simulate the problem

                
> One way audio when external Call forwarded to queue member
> ----------------------------------------------------------
>
>                 Key: ASTERISK-21172
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21172
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue, Channels/chan_local, Channels/chan_sip/General
>    Affects Versions: 1.8.20.1
>         Environment: Ubuntu 10.04LTS, I686pae
>            Reporter: Peter Katzmann
>            Assignee: Rusty Newton
>         Attachments: digium-info_20130226.tar.gz, flow-queue, flow-user, from-asterisk-to-queue1817.cap, from-asterisk-to-queuemember-1817, from-asterisk-to-queue-member.pcap.bz2, from-ext-to-asterisk.pcap.bz2, from-patton-to-asterisk-1817, from-patton-to-asterisk-1817-2.pcap, onewayAudio, onewayaudio.pcap
>
>
> When i call from external an colleague and he is not available the call is forwarded to the hotline queue.
> On queue operator pick up the call, ringing stops on caller side ba he can't here the agent but the agent can hear the caller.
> When i try the same scenario internal audio ist ok
> Asterisk 1.8.17 is working fine
> Core dump during one call is available so if there is some information inside give me some information how to retrieve them.

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