[asterisk-bugs] [JIRA] Commented: (ASTERISK-20456) Unable to take calls when MYSQL server is unreachable

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-20456?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=197502#comment-197502 ] 

Rusty Newton commented on ASTERISK-20456:
-----------------------------------------

Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. You may find it helpful to read the Asterisk Issue Guidelines https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).

This likely includes output from the console with debug level logging, a SIP trace (if this is SIP related), and configuration information such as dialplan (e.g. extensions.conf) and channel configuration (e.g. sip.conf). Thanks!


Please make sure to include a full log captured during the issue occurring, including VERBOSE and DEBUG messages(logger.conf) enabled at level 5.

> Unable to take calls when MYSQL server is unreachable
> -----------------------------------------------------
>
>                 Key: ASTERISK-20456
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20456
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Addons/cdr_mysql
>    Affects Versions: 1.8.15.0
>         Environment: Gentoo
>            Reporter: Ksenia
>
> We store cdr records in a mysql database on a remote server. When mysql server becomes unreachable, it's impossible to make and take calls. Only unloading of cdr_mysql module helps while the server is unreachable. When I connect to the console, of course there are messages like 'cannot connect to database ...'. I'm using asterisk 1.8.15.0 on Gentoo.
> Any help will be appreciated.

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