[asterisk-bugs] [JIRA] Updated: (ASTERISK-20402) Unable to cancel (features.conf) attended transfer

[Matt Riddell (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20402?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Matt Riddell updated ASTERISK-20402:
------------------------------------

    Attachment: features.conf.diff

Update the features.conf file to explain about the interaction with agents.conf

> Unable to cancel (features.conf) attended transfer
> --------------------------------------------------
>
>                 Key: ASTERISK-20402
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20402
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_agent, Resources/res_features
>    Affects Versions: SVN
>         Environment: Debian 6.0, 64 Bit
>            Reporter: Matt Riddell
>            Assignee: Matt Riddell
>         Attachments: debug_with_mysql_removed, features.conf.diff
>
>
> 1. Agent logs in using AgentLogin
> 2. Call goes to Queue that agent is a member of
> 3. Agent presses ## to transfer call (attended transfer as defined in features.conf)
> 4. Agent types number to transfer to
> 5. New call leg starts
> 6. Voicemail answers so agent wants to disconnect call and return to customer (presses * as defined in features.conf)
> XX BUG XX 
> 7. The call is disconnected and the agent is back in the queue and the customer is talking to voicemail.
> What should happen is that if you want the customer to talk to the voicemail the agent should hang up.
> == agents.conf:
> agent => 0000,6053,SmoothOperator Agent
> == extensions.conf
> [internal]
> exten => 500,1,AgentLogin()
> exten => 123,1,Answer()
> exten => 123,n,Set(TRANSFER_CONTEXT=outbound_crm)
> exten => 123,n,Queue(so_crm_2,t)
> [outbound_crm]
> exten => _X.,1,Dial(SIP/1${EXTEN}@xxxxx,,T)
> == features.conf
> [general]
> atxfernoanswertimeout = 60
> [featuremap]
> atxfer => ## 
> disconnect => *

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