[asterisk-bugs] [JIRA] Feedback Requested: (ASTERISK-20391) No ringback tone on any call from Asterisk to connected NEC PBX Extensions

[Rusty Newton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20391?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton updated ASTERISK-20391:
------------------------------------

    Assignee: Hashim
      Status: Waiting for Feedback  (was: Triage)

We looked through your pri_debug_2012_09_08.txt

We saw two reasons you wouldn't be hearing any ringback *for the first call* in the debug:

1)For the first call in that debug, you still are missing an 'r' in the Dial string.

"[Sep  8 09:52:25] WARNING[13686] app_dial.c: Invalid timeout specified: 'r'. Setting timeout to infinite"

Therefore Asterisk does not generate an ALERTING with inband signaling

2)The second reason for that first call is the ALERTING coming from your NEC system does not include inband signaling information (ringback). 


*For the second call*, you call the Ringing application, and Asterisk does send an ALERTING out with inband information on the first call leg. Whatever device is receiving that should hear ringback. If it doesn't, then that would be an issue with that device and not Asterisk.

Let us know if this clears that debug up and we'll close the issue out.

> No ringback tone on any call from Asterisk to connected NEC PBX Extensions
> --------------------------------------------------------------------------
>
>                 Key: ASTERISK-20391
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20391
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 1.8.15.1
>         Environment: CentOS 5.8 32 bit, asterisk 1.8.15.1 Libpri 1.4.12. Dahdi 2.6.1 , Digium Hardware TE220 without echo (PRI 1 (A) PSTN E1 and PRI 2 (B) NEC E1, DID based routing to NEC PBX)
>            Reporter: Hashim
>            Assignee: Hashim
>         Attachments: pri_debug_2012_09_08.txt, pri_debug.txt
>
>
> Hi,
> Asterisk PBX connected to NEC (Model Number not available)ISDN signalling used qsig/euroisdn.
> While calling from Caller X ->  PRI A (E1 PSTN) to DID Route to PRI B (NEC) -> NEC extension rings but no ringback on  Caller X but can talk if extension picks up the call.
> It's looks like same issue mentioned in ASTERISK-14397
> but in this case I can talk if the NEC extension picks up, only issue is no ringback tone for the external callers.
> Internal Xlite/Eyebeam has ringback tone but Hard extensions cannot hear ringback tone.
> I have had used/changed most available parameters for PRI.
> {noformat}
> [Sep  6 19:45:18] VERBOSE[8910] sig_pri.c:     -- Accepting call from '048873370' to '13227' on channel 0/1, span 1
> [Sep  6 19:45:18] VERBOSE[8983] pbx.c:     -- Executing [13227 at from-g11:1] GotoIf("DAHDI/i1/048873370-1", "0?no") in new stack
> [Sep  6 19:45:18] VERBOSE[8983] pbx.c:     -- Executing [13227 at from-g11:2] GotoIf("DAHDI/i1/048873370-1", "0?no") in new stack
> [Sep  6 19:45:18] VERBOSE[8983] pbx.c:     -- Executing [13227 at from-g11:3] Set("DAHDI/i1/048873370-1", "DATETIME=2012-0906-1945-18-1947381078-GST") in new stack
> [Sep  6 19:45:18] VERBOSE[8983] pbx.c:     -- Executing [13227 at from-g11:4] Answer("DAHDI/i1/048873370-1", "") in new stack
> [Sep  6 19:45:18] VERBOSE[8983] pbx.c:     -- Executing [13227 at from-g11:5] Set("DAHDI/i1/048873370-1", "CHANNEL(transfercapability)=SPEECH") in new stack
> [Sep  6 19:45:18] VERBOSE[8983] pbx.c:     -- Executing [13227 at from-g11:6] Dial("DAHDI/i1/048873370-1", "DAHDI/g12/13227,rTt") in new stack
> [Sep  6 19:45:18] DEBUG[8983] sig_pri.c: sig_pri_request 32
> [Sep  6 19:45:18] DEBUG[8983] sig_pri.c: CALLER NAME:  NUM: 048873370  --> Caller Number
> [Sep  6 19:45:18] VERBOSE[8983] sig_pri.c:     -- Requested transfer capability: 0x00 - SPEECH
> [Sep  6 19:45:18] VERBOSE[8983] app_dial.c:     -- Called DAHDI/g12/13227  --> NEC Trunk
> [Sep  6 19:45:18] WARNING[8983] app_dial.c: Invalid timeout specified: 'rTt'. Setting timeout to infinite
> [Sep  6 19:45:18] VERBOSE[8983] app_dial.c:     -- DAHDI/i2/13227-1 is proceeding passing it to DAHDI/i1/048873370-1
> [Sep  6 19:45:18] VERBOSE[8983] app_dial.c:     -- DAHDI/i2/13227-1 is ringing --> NEC Extension Ringing but No Ringback tone for 048873370 (Only Silence) but if call answers then AUDIO is clean.
> [Sep  6 19:45:24] VERBOSE[8910] sig_pri.c:     -- Span 1: Channel 0/1 got hangup request, cause 16
> [Sep  6 19:45:24] VERBOSE[8983] chan_dahdi.c:     -- Hungup 'DAHDI/i2/13227-1'
> [Sep  6 19:45:24] VERBOSE[8983] pbx.c:   == Spawn extension (from-g11, 13227, 6) exited non-zero on 'DAHDI/i1/048873370-1'
> [Sep  6 19:45:24] VERBOSE[8983] chan_dahdi.c:     -- Hungup 'DAHDI/i1/048873370-1'
> {noformat}
> I have attached the debug log, no clue in that.
> So far
> 1) Answer() before passing to PRI B NEC : No Success 
> 2) Dial parameters r : No Success
> 3) Background : No Success
> 4) Generate ringing (Playtones): No Success, But this time I could hear one small ring then silence
> 5) PRI Signalling qsiq/euroisdn : No Success
> 6) PRI AUDIO 3KAUDIO to SPEECH: No Success
> 7) Change Asterisk Versions one time 1.8.12.0 : No Success
> I appreciate some advice.
> Thanks

--
This message is automatically generated by JIRA.
For more information on JIRA, see: http://www.atlassian.com/software/jira