[asterisk-bugs] [JIRA] (ASTERISK-20623) App_queue doesn't increment number of busy agent in certain situations

[Matt Jordan (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-20623?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=198993#comment-198993 ] 

Matt Jordan commented on ASTERISK-20623:
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This actually just got fixed in trunk by r375416 as part of a larger change to CDR behavior in app_queue.  Since it modified CDR behavior it wasn't a candidate for the release branches.  Your patch should be okay, however, as it simply ensures that 'busy' queue members are counted as such.
                
> App_queue doesn't increment number of busy agent in certain situations
> ----------------------------------------------------------------------
>
>                 Key: ASTERISK-20623
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20623
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: SVN, 1.8.15.0, 1.8.17.0, 10.5.2, 10.9.0
>            Reporter: Bryan Walters
>         Attachments: app_queue.patch
>
>
> app_queue.c does not increase the busy count when the queue member is paused or in use. This eventually causes callers to get stuck in the queue until an a paused agent unpauses themselves.

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