[asterisk-bugs] [JIRA] (ASTERISK-17776) No CDR record is generated if caller hangs up while in Queue and members are busy. Reproduced in 1.8 and 1.6 as well.

[Matt Jordan (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-17776?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Matt Jordan closed ASTERISK-17776.
----------------------------------

                  Resolution: Fixed
    Target Release Version/s: SVN
    
> No CDR record is generated if caller hangs up while in Queue and members are busy. Reproduced in 1.8 and 1.6 as well.
> ---------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-17776
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-17776
>             Project: Asterisk
>          Issue Type: Bug
>          Components: Applications/app_queue
>    Affects Versions: 1.8.3
>            Reporter: Attila Megyeri
>      Target Release: SVN
>
>
> SIP endpoint (SIP/oatest01) is added as member to Queue "oatest" with penalty 1.
> Sip endpoint oatest01 is Busy (talking).
> A new call is inserted into queue "oatest".
> Console says
>     -- Got SIP response 486 "Busy Here" back from <Masked IP>
>     -- SIP/oademo01-00000043 is busy
> Caller hangs up.
> No CDR record is  created either in the DB or in the file system.
> In other words, NO INFO at all about a missed call...
> ****** ADDITIONAL INFORMATION ******
> Very simple to reproduce.
> Create a queue
> -----
> [oademo]
> strategy=rrmemory ;ringall
> context=oademo-voicemail
> setinterfacevar=yes
> setqueuevar=yes
> updatecdr=yes
> ringinuse=no
> joinempty=no
> membermacro=oademo-member
> ----------
> Add a member to a queue, with penalty 1
> ----
> queue add member SIP/oademo01 to oademo penalty 1
> ----
> Make the member busy (has a call).
> Enqueue a call into the queue:
> exten => 223344,1,      NoOp(Queue CDR debug extension)
> exten => 223344,n,      Ringing()
> exten => 223344,n,      Wait(1)
> exten => 223344,n,      Answer()
> exten => 223344,n,      Queue(oademo,R,,,240)
> Disconnect the call that is waiting in the queue.
> Check the CDR - there will be no track of the call.

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