[asterisk-bugs] [JIRA] Issue Comment Edited: (ASTERISK-20508) Two monitors in a different times and in the same call, it occurs mix problems.

[Renato Marques Rizzatto (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-20508?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=198284#comment-198284 ] 

Renato Marques Rizzatto edited comment on ASTERISK-20508 at 10/11/12 12:45 PM:
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Hi Rusty,   I attached the recording WAV file to demonstrate the problem and LOG collect during this recording.

Here is the dialog they are talking on this record:

Luis: Hi Andrea
Andrea: Hey Luis.
Luis: I received an email from Patrick. He is asking about the reports we have on our IVR solution.
Andrea: Yes. How can I help you ?
Luis: Could you prepare a step by step paper ? Patrick is from help desk and his team needs something very simple and clear. We need to show how to request main reports only.
Andrea: Sure. In fact I already have this kind of document but it has some details I believe it´s not necessary to Help Desk team, like how can I create a new report.
Luis: Exactly. They don´t need this information because they will never create new reports. They just extract reports and send to customers.
Andrea: OK. I´ll review and create a new one specific for Help Desk needs. I belive I can finish this new paper today at 5 PM. Is it ok for you ?
Luis: Great. Sounds good. Thanks Andrea. Please send the paper to Patrick and copy me.


      was (Author: rizzatto):
    Hi Matt,   I attached the recording WAV file to demonstrate the problem and LOG collect during this recording.

Here is the dialog they are talking on this record:

Luis: Hi Andrea
Andrea: Hey Luis.
Luis: I received an email from Patrick. He is asking about the reports we have on our IVR solution.
Andrea: Yes. How can I help you ?
Luis: Could you prepare a step by step paper ? Patrick is from help desk and his team needs something very simple and clear. We need to show how to request main reports only.
Andrea: Sure. In fact I already have this kind of document but it has some details I believe it´s not necessary to Help Desk team, like how can I create a new report.
Luis: Exactly. They don´t need this information because they will never create new reports. They just extract reports and send to customers.
Andrea: OK. I´ll review and create a new one specific for Help Desk needs. I belive I can finish this new paper today at 5 PM. Is it ok for you ?
Luis: Great. Sounds good. Thanks Andrea. Please send the paper to Patrick and copy me.

  
> Two monitors in a different times and in the same call, it occurs mix problems.
> -------------------------------------------------------------------------------
>
>                 Key: ASTERISK-20508
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20508
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/General
>    Affects Versions: 1.8.16.0
>         Environment: CentOS release 6.2
> Intel Core I7
>            Reporter: Renato Marques Rizzatto
>            Assignee: Renato Marques Rizzatto
>         Attachments: extensions.conf, myDebugLog, myDebugLog.2, second_monitor_file_mix.wav
>
>
> When i have two monitors in a same call, it occurs problems with mix in second monitor.
> For example:
> The IAX channel dial to some exten.
> The exten in dialplan start monitor skipping out channel.
> After 10 seconds stop monitor
> So next start monitor again, but with option mix, and call one other IAX channel.
> The mix of second monitor is a problem out of sync.

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