[asterisk-bugs] [JIRA] Commented: (ASTERISK-17198) Forwarding voicemail generate error in multi-tenant configuration

[Matt Jordan (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-17198?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=198270#comment-198270 ] 

Matt Jordan commented on ASTERISK-17198:
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We can certainly re-open the issue.  Can you provide:

* Your {{voicemail.conf}} that reproduces the problem
* If using ODBC or IMAP, the details Brent asked for

For testing, any recent release is fine (1.8, 10, or 11.0.0-rc1).

Thanks!

> Forwarding voicemail generate error in multi-tenant configuration
> -----------------------------------------------------------------
>
>                 Key: ASTERISK-17198
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-17198
>             Project: Asterisk
>          Issue Type: Bug
>          Components: Applications/app_voicemail
>    Affects Versions: 1.8.8.0
>            Reporter: SplatNIX
>            Assignee: Brent Eagles
>             Fix For: 1.8.8.2
>
>
> A client reported that they were unable to forward a voicemail from themselves to a colleague. We tested ourselves and received the following error on the console:
> Couldn't not find mailbox XXX in context default
> The users retrieve their VMs by dialing an extension which calls VoiceMailMail(XXX at VMContext) so why is Asterisk scanning the default context when we have supplied the correct one ?
> As a test I enabled searchcontexts=yes and then the VM could be forwarded; but as we are multi-tenant that had to be backed out as the same extension exists in different contexts.

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