[asterisk-bugs] [JIRA] (ASTERISK-20711) Wraputpime not working

[Michael L. Young (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-20711?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=200004#comment-200004 ] 

Michael L. Young commented on ASTERISK-20711:
---------------------------------------------

We require a complete debug log to help triage the issue. This document will provide instructions on how to collect debugging logs from an Asterisk machine for the purpose of helping bug marshals troubleshoot an issue: https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information


                
> Wraputpime not working
> ----------------------
>
>                 Key: ASTERISK-20711
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20711
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 1.8.18.0
>         Environment: CentOS release 5.8
>            Reporter: Edin Dzananovic
>
> Wrapuptime is allways ignored even though it is set up in queues.conf. In debug full log we see those messages: 
> {noformat}
> << [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '22' (22) ] [SIP/6842-0000b887]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '22' (22) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '22' (22) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '31' (31) ] [SIP/Amis_SIP-0000b884]
> << [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [SIP/6842-0000b887]
> << [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Null Frame (5) SUBCLASS: N/A (0) ] [SIP/1120-0000b885]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '22' (22) ] [SIP/6842-0000b887]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '22' (22) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Answer (4) ] [SIP/6842-0000b887]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '31' (31) ] [SIP/Amis_SIP-0000b884]
> << [ TYPE: Control (4) SUBCLASS: Stop generators (-1) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Answer (4) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '20' (20) ] [Local/6842 at from-queue-00008746;2]
> << [ TYPE: Control (4) SUBCLASS: Stop generators (-1) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '20' (20) ] [Local/6842 at from-queue-00008746;2]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '20' (20) ] [Local/6842 at from-queue-00008746;2]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '20' (20) ] [Local/6842 at from-queue-00008746;1]<< [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '22' (22) ] [SIP/6842-0000b887]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '22' (22) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '22' (22) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '31' (31) ] [SIP/Amis_SIP-0000b884]
> << [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [SIP/6842-0000b887]
> << [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Null Frame (5) SUBCLASS: N/A (0) ] [SIP/1120-0000b885]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '22' (22) ] [SIP/6842-0000b887]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '22' (22) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Answer (4) ] [SIP/6842-0000b887]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '31' (31) ] [SIP/Amis_SIP-0000b884]
> << [ TYPE: Control (4) SUBCLASS: Stop generators (-1) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Answer (4) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '20' (20) ] [Local/6842 at from-queue-00008746;2]
> << [ TYPE: Control (4) SUBCLASS: Stop generators (-1) ] [Local/6842 at from-queue-00008746;1]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '20' (20) ] [Local/6842 at from-queue-00008746;2]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '20' (20) ] [Local/6842 at from-queue-00008746;2]
> << [ TYPE: Control (4) SUBCLASS: Unknown control '20' (20) ] [Local/6842 at from-queue-00008746;1]
> {noformat}
> Queue configuration:
> Queues wrapup time ignored Asterisk 1.8.18.0 21 Hours, 10 Minutes ago	Karma: 0
> Hello
> We are having problems with queues wrapuptime which is ignored at every call.
> {noformat}
> queues_additional.conf
> [100]
> announce-frequency=0
> announce-holdtime=no
> announce-position=no
> autofill=yes
> eventmemberstatus=no
> eventwhencalled=no
> joinempty=no
> leavewhenempty=yes
> maxlen=0
> periodic-announce-frequency=0
> queue-callswaiting=silence/1
> queue-thereare=silence/1
> queue-youarenext=silence/1
> reportholdtime=no
> retry=5
> ringinuse=yes
> servicelevel=15
> strategy=rrmemory
> timeout=15
> weight=0
> wrapuptime=60
> {noformat}
> Br

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