[asterisk-bugs] [JIRA] (ASTERISK-20690) Call gets stuck in Queue and all subsequent calls to the queue do not get delivered to available agents.

[Jeff Hoppe (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20690?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Jeff Hoppe updated ASTERISK-20690:
----------------------------------

    Reference Notes: Our system is calls are received from our T1 lines on  Asterisk box  HQ-AST-006 and gets forwarded to another Asterisk box  HQ-AST-V05.  Its this second asterisk box that has the call waiting in the queue but the call doesn't exist.
    
> Call gets stuck in Queue and all subsequent calls to the queue do not get delivered to available agents.
> --------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-20690
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20690
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 10.8.0
>         Environment: Centos 5.7    2.6.18-274.17.1.el5
>            Reporter: Jeff Hoppe
>            Severity: Critical
>         Attachments: fulllog.txt, Stuck in queue debug.txt
>
>
> A call will get stuck in the queue for some reason, the call does not actually exist anymore but Asterisk still thinks it does.  This call never gets sent to an agent and subsequent calls to the queue are never sent to available agents.

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