[asterisk-bugs] [JIRA] (ASTERISK-20416) Unknown issue forces maximum calls limit reached at 500 calls - Autodestruct warnings spamming CLI and extension to extension calls not possible

[aragon (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-20416?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=199339#comment-199339 ] 

aragon commented on ASTERISK-20416:
-----------------------------------

I was able to reproduce the problem reliably by dialing the phrase management feature code to record an IVR prompt.
If the prompt was password protected and I didn't enter the password before hanging up I got an autodestruct right away and every time.
Basically what was happening is that Asterisk would hangup and then the all-hangup script did not catch the hangup.  Trying to execute the hangup again caused an infinite loop.

We modified the all-hangup script to catch the Asterisk hangup so we could avoid the infinite loop.
So my first theory was right about trying to dial out on an outgoing line that was PIN protected since the users did not always enter a PIN before hanging up.

Not sure if this is still a bug in Asterisk or not but our workaround is successful.
A bug marshal can make the judgement call on whether or not to close this out.  But if I don't hear back in a week or so I will close this out myself.

                
> Unknown issue forces maximum calls limit reached at 500 calls - Autodestruct warnings spamming CLI and extension to extension calls not possible
> ------------------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-20416
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20416
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_local
>    Affects Versions: SVN
>         Environment: Centos 5.8 x64 quadcore 8 GB RAM
>            Reporter: aragon
>            Assignee: aragon
>            Severity: Critical
>         Attachments: asterisk.stack.txt, autodestruct_agi_debug.txt, autodestructverbosecli2.txt, autodestructverbosecli.txt, cli_debug_autodestruct.rar, cli_debug_autodestruct.rar, log.rar, production ref count log 1.txt, production ref count log 2.txt, reflog.rar
>
>
> Every single day Asterisk cannot complete transfers or local extensions cannot call.
> While incoming and outgoing calls are working...
> Autodestruct warnings spam the CLI with hundreds of WARNINGS per minute.
> Local calls become possible only after the Autodestruct messages go away or Asterisk is restarted.
> It is speculated that Autodestructs frequently occur during dynamic ACD logins or outgoing calls requiring PINs so this could be related to some ast_waitfordigit issue discovered at ASTERISK-20375.
> All incoming calls terminate to ACD queue.
> All outgoing calls require a PIN to complete.
> No IVR's in use.
> No DTMF *2 transfers being done by users.
> Opening a new ticket since I am not 100% sure they are related issues.

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