[asterisk-bugs] [JIRA] (ASTERISK-20642) Occasional audio failure after placing call on hold

[Jeremy Pepper (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20642?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Jeremy Pepper updated ASTERISK-20642:
-------------------------------------

    Description: 
I've run into an intermittent issue placing calls on hold: when they're taken back off hold, the call's audio does not resume.

I have encountered this issue without explicitly trying; however, reproducing it reliably is a bit of a pain. I've been placing a SIP call through the system to another server on our network that acts as a test target. I'll rapidly hold and unhold the call until the audio goes dead. Right as the problem occurs, Asterisk logs this:

{noformat}    -- Started music on hold, class 'default', on SIP/TheAnswer-00000003{noformat}

That message doesn't appear before then. Repeating the same procedure (cycling hold and unhold) eventually brings the call audio back.

  was:
I've run into an intermittent issue placing calls on hold: when they're taken back off hold, the call's audio does not resume.

I have encountered this issue without explicitly trying; however, reproducing it reliably is a bit of a pain. I've been placing a call through the system to another server on our network that acts as a test target. I'll rapidly hold and unhold the call until the audio goes dead. Right as the problem occurs, Asterisk logs this:

{noformat}    -- Started music on hold, class 'default', on SIP/TheAnswer-00000003{noformat}

That message doesn't appear before then. Repeating the same procedure (cycling hold and unhold) eventually brings the call audio back.

    
> Occasional audio failure after placing call on hold
> ---------------------------------------------------
>
>                 Key: ASTERISK-20642
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20642
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 11.0.0
>            Reporter: Jeremy Pepper
>
> I've run into an intermittent issue placing calls on hold: when they're taken back off hold, the call's audio does not resume.
> I have encountered this issue without explicitly trying; however, reproducing it reliably is a bit of a pain. I've been placing a SIP call through the system to another server on our network that acts as a test target. I'll rapidly hold and unhold the call until the audio goes dead. Right as the problem occurs, Asterisk logs this:
> {noformat}    -- Started music on hold, class 'default', on SIP/TheAnswer-00000003{noformat}
> That message doesn't appear before then. Repeating the same procedure (cycling hold and unhold) eventually brings the call audio back.

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