[asterisk-bugs] [JIRA] Feedback Entered: (ASTERISK-20129) Incorrect <CallerID> from 'core show channels verbose' when using Queue()

[Stanimir Serbezov (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20129?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Stanimir Serbezov updated ASTERISK-20129:
-----------------------------------------

    Status: Waiting for Feedback  (was: Waiting for Feedback)

In Asterisk 1.6 for channel SIP/31-0000001c CallerID would be 0887654321 too. If Caller ID really should show caller's number(id), then I think the above mentioned value is more appropriate as this is the person who is calling 31. 

If you say everything is the way it should be, then how else you would be able to know who is calling who when there is more than one call and they are still not bridged?

> Incorrect <CallerID> from 'core show channels verbose' when using Queue()
> -------------------------------------------------------------------------
>
>                 Key: ASTERISK-20129
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20129
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 1.8.12.0
>         Environment: CentOS 5.4 32bit
>            Reporter: Stanimir Serbezov
>            Assignee: Stanimir Serbezov
>
> When using Queue() 'core show channels verbose' shows not the caller's <CallerID> but the <CallerID> of the sip user itself. 
> For example:
> External client with number 0887654321 calls sip trunk BTK_1-1 which routes the call to Queue() in which members are sip users 11,21,31,41,12,22,32 and 42.
> Currently only sip user 31 is registered, so the queue calls it. 
> Before answer 'core show channels verbose' shows:
> {noformat}
> Channel              Context              Extension        Prio State   Application  Data                      CallerID        Duration Accountcode PeerAccount BridgedTo           
> SIP/BTK_1-1-0000001b execute-routing-apps cmd_Queue           8 Ring    Queue        dispatchers,rXx           0887654321      00:00:01                         (None)              
> SIP/31-0000001c      from-internal        cmd_Queue           1 Ringing AppQueue     (Outgoing Line)           31              00:00:01                         (None)              
> 2 active channels
> 1 active call
> {noformat}
> After 31 answers 'core show channels verbose' shows:
> {noformat}
> Channel              Context              Extension        Prio State   Application  Data                      CallerID        Duration Accountcode PeerAccount BridgedTo          
> SIP/BTK_1-1-0000001b execute-routing-apps cmd_Queue           8 Up      Queue        dispatchers,rXx           0887654321      00:00:11                         SIP/31-0000001c
> SIP/31-0000001c      from-internal        cmd_Queue           1 Up      AppQueue     (Outgoing Line)           31              00:00:10                         SIP/BTK_1-1-0000001b
> 2 active channels
> 1 active call
> {noformat}
> In extensions.conf I'm calling Queue() with options: rXx
> The problem is that you can't see who is calling 31 before it answers the call.
> In Asterisk 1.6 for the <CallerID> in 31's row there was the actual client number. Now it shows 31.

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