[asterisk-bugs] [JIRA] (ASTERISK-20833) Didn't get a frame from channel: Agent/1127 when hitting the star (*) key when connected to a call in queue.

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-20833?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=200914#comment-200914 ] 

Joshua Colp edited comment on ASTERISK-20833 at 12/20/12 1:02 PM:
------------------------------------------------------------------

This is a feature of chan_agent and is documented in agents.conf.sample. I have pasted the appropriate section below:

; Define endcall to allow an agent to hangup a call with a
; DTMF keypress. Default is "yes". Use the enddtmf option to
; configure which DTMF key will end a call. The default is
; '*'.
;
;endcall=yes
;enddtmf=*

                
      was (Author: jcolp):
    This is a feature of chan_agent is documented in agents.conf.sample. I have pasted the appropriate section below:

; Define endcall to allow an agent to hangup a call with a
; DTMF keypress. Default is "yes". Use the enddtmf option to
; configure which DTMF key will end a call. The default is
; '*'.
;
;endcall=yes
;enddtmf=*

                  
> Didn't get a frame from channel: Agent/1127  when hitting the star (*) key when connected to a call in queue.
> -------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-20833
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20833
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: PBX/General
>    Affects Versions: 10.11.0
>         Environment: Asterisk 10.11 using Eyebeam or Linksys SPA942 softphones for agent login.
>            Reporter: Jeff Hoppe
>            Severity: Blocker
>         Attachments: bug5
>
>
> When an agent is connected to a call in a queue, they can press any digit and nothing happens other than a tone gets played (as it should).  But when they press * the connecting customer gets disconnected.  This is not set up in the features.conf nor is the Queue INTEST1 have the "hH" option.    
> Attached file "bug5" is a full log with DEBUG level 5.    you can see the error "Didn't get a frame from channel: Agent/1127"  after the * key pressed in the file.

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