[asterisk-bugs] [JIRA] (ASTERISK-20833) Didn't get a frame from channel: Agent/1127 when hitting the star (*) key when connected to a call in queue.

[Jeff Hoppe (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20833?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Jeff Hoppe updated ASTERISK-20833:
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    Description: 
When an agent is connected to a call in a queue, they can press any digit and nothing happens other than a tone gets played (as it should).  But when they press * the connecting customer gets disconnected.  This is not set up in the features.conf nor is the Queue INTEST1 have the "hH" option.    

Attached file "bug5" is a full log with DEBUG level 5.   

  was:
When an agent is connected to a call in a queue, they can press any digit and nothing happens.  But when they press * the connecting customer gets disconnected.  This is not set up in the features.conf nor is the Queue INTEST1 have the "hH" option.    

Attached file "bug5" is a full log with DEBUG level 5.

    
> Didn't get a frame from channel: Agent/1127  when hitting the star (*) key when connected to a call in queue.
> -------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-20833
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20833
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: PBX/General
>    Affects Versions: 10.11.0
>         Environment: Asterisk 10.11 using Eyebeam or Linksys SPA942 softphones for agent login.
>            Reporter: Jeff Hoppe
>            Severity: Blocker
>         Attachments: bug5
>
>
> When an agent is connected to a call in a queue, they can press any digit and nothing happens other than a tone gets played (as it should).  But when they press * the connecting customer gets disconnected.  This is not set up in the features.conf nor is the Queue INTEST1 have the "hH" option.    
> Attached file "bug5" is a full log with DEBUG level 5.   

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