[asterisk-bugs] [JIRA] (ASTERISK-20833) Didn't get a frame from channel: Agent/1127 when hitting the star (*) key when connected to a call in queue.
Jeff Hoppe (JIRA)
noreply at issues.asterisk.org
Thu Dec 20 12:59:45 CST 2012
Jeff Hoppe created ASTERISK-20833:
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Summary: Didn't get a frame from channel: Agent/1127 when hitting the star (*) key when connected to a call in queue.
Key: ASTERISK-20833
URL: https://issues.asterisk.org/jira/browse/ASTERISK-20833
Project: Asterisk
Issue Type: Bug
Security Level: None
Components: PBX/General
Affects Versions: 10.11.0
Environment: Asterisk 10.11 using Eyebeam or Linksys SPA942 softphones for agent login.
Reporter: Jeff Hoppe
Severity: Blocker
Attachments: bug5
When an agent is connected to a call in a queue, they can press any digit and nothing happens. But when they press * the connecting customer gets disconnected. This is not set up in the features.conf nor is the Queue INTEST1 have the "hH" option.
Attached file "bug5" is a full log with DEBUG level 5.
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