[asterisk-bugs] [JIRA] (ASTERISK-20833) Didn't get a frame from channel: Agent/1127 when hitting the star (*) key when connected to a call in queue.

Jeff Hoppe (JIRA) noreply at issues.asterisk.org
Thu Dec 20 12:59:45 CST 2012


Jeff Hoppe created ASTERISK-20833:
-------------------------------------

             Summary: Didn't get a frame from channel: Agent/1127  when hitting the star (*) key when connected to a call in queue.
                 Key: ASTERISK-20833
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20833
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: PBX/General
    Affects Versions: 10.11.0
         Environment: Asterisk 10.11 using Eyebeam or Linksys SPA942 softphones for agent login.
            Reporter: Jeff Hoppe
            Severity: Blocker
         Attachments: bug5

When an agent is connected to a call in a queue, they can press any digit and nothing happens.  But when they press * the connecting customer gets disconnected.  This is not set up in the features.conf nor is the Queue INTEST1 have the "hH" option.    

Attached file "bug5" is a full log with DEBUG level 5.

--
This message is automatically generated by JIRA.
If you think it was sent incorrectly, please contact your JIRA administrators
For more information on JIRA, see: http://www.atlassian.com/software/jira



More information about the asterisk-bugs mailing list