[asterisk-bugs] [JIRA] (ASTERISK-17198) Forwarding voicemail generate error in multi-tenant configuration

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-17198?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=200883#comment-200883 ] 

Rusty Newton commented on ASTERISK-17198:
-----------------------------------------

Suspended due to lack of activity. Please request a bug marshal in #asterisk-bugs on the IRC network irc.freenode.net to reopen the issue should you have the additional information requested.  Further information can be found at http://www.asterisk.org/developers/bug-guidelines


                
> Forwarding voicemail generate error in multi-tenant configuration
> -----------------------------------------------------------------
>
>                 Key: ASTERISK-17198
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-17198
>             Project: Asterisk
>          Issue Type: Bug
>          Components: Applications/app_voicemail
>    Affects Versions: 1.8.8.0
>            Reporter: SplatNIX
>            Assignee: Brent Eagles
>      Target Release: 1.8.8.2
>
>
> A client reported that they were unable to forward a voicemail from themselves to a colleague. We tested ourselves and received the following error on the console:
> Couldn't not find mailbox XXX in context default
> The users retrieve their VMs by dialing an extension which calls VoiceMailMail(XXX at VMContext) so why is Asterisk scanning the default context when we have supplied the correct one ?
> As a test I enabled searchcontexts=yes and then the VM could be forwarded; but as we are multi-tenant that had to be backed out as the same extension exists in different contexts.

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