[asterisk-bugs] [JIRA] (ASTERISK-20242) Error sending fax: FAX_FAILURE_PROTOCOL_ERROR

[Rusty Newton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20242?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton closed ASTERISK-20242.
-----------------------------------

    Resolution: Suspended

Matt Jordan and I looked at this. We couldn't find anything obvious. You'll need a full SIP,T.38 and RTP capture for a *working* fax and a *failing* fax from the same endpoint. With that we should be able to pinpoint what is going on. I'll suspend the issue until you have got the debug, then we can re-open. Feel free to shoot me an E-mail, or ping a bug marshal on #asterisk-bugs.
                
> Error sending fax: FAX_FAILURE_PROTOCOL_ERROR
> ---------------------------------------------
>
>                 Key: ASTERISK-20242
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20242
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_fax, Resources/res_fax
>    Affects Versions: 1.8.14.1
>         Environment: CentOS 5.6 Final
>            Reporter: Steven T. Wheeler
>            Assignee: Rusty Newton
>            Severity: Minor
>         Attachments: 1344975108.133524.pcap, 1344975108.133524.wav, console output.txt
>
>
> We are often seeing this error 'FAX_FAILURE_PROTOCOL_ERROR' message when sending and receiving faxes.  There are not many details, but I will attach the fax debug and t.38 capture output for one example.  Please let me know if there is any more information you need.

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