[asterisk-bugs] [JIRA] Feedback Entered: (ASTERISK-20043) Queues with linear ring strategy

[Matt Jordan (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20043?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Matt Jordan updated ASTERISK-20043:
-----------------------------------

    Assignee: Rusty Newton  (was: Gerald Lim)
      Status: Triage  (was: Waiting for Feedback)

> Queues with linear ring strategy
> --------------------------------
>
>                 Key: ASTERISK-20043
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20043
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 1.8.8.2
>         Environment: Asterisk 1.8.8.2 on a x86_64 running Linux CentOS
>            Reporter: Gerald Lim
>            Assignee: Rusty Newton
>            Severity: Critical
>         Attachments: Queue 701.txt
>
>
> I am running asterisk version 1.8.8.2 with Freebx 2.8.1.4. I have a constant issue with the Ring Strategy with the Queue.
> Actually i have static agent with Ext 1000, 1002, 1003 and 1004 with 0 priority for each in the queue. I have put the ring strategy as Linear which is supposed to ring agent at the order specified (i.e 1000, 1002, 1003 and 1004 ).
> But whenever i ring this queue, Ext 1000 will ring and then Ext 1002 will ring only 1 time and then Ext 1003 will ring and then Ext 1004 will ring only 1 time and so on.
> It is as if skipping the next agent by ringing its ext only 1 time and then go to the next agent ext.
> Any advise please?
> P.s: the ring all strategy works with no issue.

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