[asterisk-bugs] [JIRA] Feedback Requested: (ASTERISK-20242) Error sending fax: FAX_FAILURE_PROTOCOL_ERROR

[Rusty Newton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20242?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton updated ASTERISK-20242:
------------------------------------

    Status: Waiting for Feedback  (was: Triage)

Can you use tcpdump to grab a full capture covering all SIP and T.38 traffic?

> Error sending fax: FAX_FAILURE_PROTOCOL_ERROR
> ---------------------------------------------
>
>                 Key: ASTERISK-20242
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20242
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_fax, Resources/res_fax
>    Affects Versions: 1.8.14.1
>         Environment: CentOS 5.6 Final
>            Reporter: Steven T. Wheeler
>            Assignee: Steven T. Wheeler
>            Severity: Minor
>         Attachments: 1344975108.133524.pcap, 1344975108.133524.wav, console output.txt
>
>
> We are often seeing this error 'FAX_FAILURE_PROTOCOL_ERROR' message when sending and receiving faxes.  There are not many details, but I will attach the fax debug and t.38 capture output for one example.  Please let me know if there is any more information you need.

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