[asterisk-bugs] [JIRA] Commented: (ASTERISK-20192) Despite a "context" defined in queues.conf - queue callers can't exit a queue by dialing extension numbers within that context

[Matt Jordan (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-20192?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=195613#comment-195613 ] 

Matt Jordan commented on ASTERISK-20192:
----------------------------------------

Try Answer-ing the call before it goes into the Queue.

{noformat}
same => n,Answer()
same => n,Queue(...)
{noformat}

Does that fix the problem?

> Despite a "context" defined in queues.conf - queue callers can't exit a queue by dialing extension numbers within that context
> ------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-20192
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20192
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 1.8.9.3
>         Environment: OS: linux Ubuntu 11.10
>            Reporter: lijingcheng
>            Assignee: Rusty Newton
>         Attachments: extensions.conf, issue_20192_full_log, issue_20192.pcap, logger.conf, queue.log, queues.conf
>
>
> [at first,I'm sorry for my poor chinese english.]queue keypress events don't work, asterisk seems not to receive DTMF keys when waiting in a queue, when i enter any digit key, expect to exit the queue and go to a voice menu context corresponding to "context" config item in queues.conf, but i always failed. i debug this by GDB, i know asterisk call wait_a_bit in queue_exec() function at app_queue.c to receive a single digit DTMF key to exit, and i go deep into call stack of wait_a_bit, the program return "ast_null_frame" at "case AST_TIMING_EVENT_EXPIRED" after calling ast_timer_get_event in __ast_read. 

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