[asterisk-bugs] [JIRA] Feedback Requested: (ASTERISK-20192) queue keypress events don't work, can't exit from waiting in a queue by entering a digit extension and go to a "context" defined in queues.conf.

[Rusty Newton (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-20192?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton updated ASTERISK-20192:
------------------------------------

    Assignee: lijingcheng  (was: Rusty Newton)
      Status: Waiting for Feedback  (was: Triage)

I don't see any indication that Asterisk detected DTMF during the time the logging occurred.

Did you gather the logging as in the method here: https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information ?  Be sure to include DTMF message type. 

Please also include a packet capture of the SIP and RTP traffic occurring during that time. (using tcpdump or a similar tool so that we can analyze the capture in wireshark. The capture should be taken from the machine running Asterisk. This will allow us to verify Asterisk is receiving DTMF from the endpoint and not just ignoring DTMF for some strange reason.



> queue keypress events don't work, can't exit from waiting in a queue by entering a digit extension and go to a "context" defined in queues.conf.
> ------------------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-20192
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20192
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 1.8.9.3
>         Environment: OS: linux Ubuntu 11.10
>            Reporter: lijingcheng
>            Assignee: lijingcheng
>         Attachments: extensions.conf, queue.log, queues.conf
>
>
> [at first,I'm sorry for my poor chinese english.]queue keypress events don't work, asterisk seems not to receive DTMF keys when waiting in a queue, when i enter any digit key, expect to exit the queue and go to a voice menu context corresponding to "context" config item in queues.conf, but i always failed. i debug this by GDB, i know asterisk call wait_a_bit in queue_exec() function at app_queue.c to receive a single digit DTMF key to exit, and i go deep into call stack of wait_a_bit, the program return "ast_null_frame" at "case AST_TIMING_EVENT_EXPIRED" after calling ast_timer_get_event in __ast_read. 

--
This message is automatically generated by JIRA.
For more information on JIRA, see: http://www.atlassian.com/software/jira