[asterisk-bugs] [JIRA] Feedback Requested: (ASTERISK-20192) queue keypress events don't work, can't exit from waiting in a queue by entering a digit extension and go to a "context" defined in queues.conf.

Rusty Newton (JIRA) noreply at issues.asterisk.org
Mon Aug 6 15:02:07 CDT 2012


     [ https://issues.asterisk.org/jira/browse/ASTERISK-20192?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rusty Newton updated ASTERISK-20192:
------------------------------------

    Assignee: lijingcheng
      Status: Waiting for Feedback  (was: Triage)

1)Does detection of your keypress (DTMF) work anywhere outside of a queue? For example when inside of a WaitExten() ?

2)Is the person pressing keys connected via a SIP device or calling in through a SIP channel?

Please gather an Asterisk full log with VERBOSE, DEBUG and DTMF type messages of  at least level 5 during the issue occurring. Please attach the log to the issue as txt file, compressed if very large.




> queue keypress events don't work, can't exit from waiting in a queue by entering a digit extension and go to a "context" defined in queues.conf.
> ------------------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-20192
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20192
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 1.8.9.3
>         Environment: OS: linux Ubuntu 11.10
>            Reporter: lijingcheng
>            Assignee: lijingcheng
>
> [at first,I'm sorry for my poor chinese english.]queue keypress events don't work, asterisk seems not to receive DTMF keys when waiting in a queue, when i enter any digit key, expect to exit the queue and go to a voice menu context corresponding to "context" config item in queues.conf, but i always failed. i debug this by GDB, i know asterisk call wait_a_bit in queue_exec() function at app_queue.c to receive a single digit DTMF key to exit, and i go deep into call stack of wait_a_bit, the program return "ast_null_frame" at "case AST_TIMING_EVENT_EXPIRED" after calling ast_timer_get_event in __ast_read. 

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